Deputy Commissioner for Shared Services - VID 208734

NY HELP No Agency General Services, Office of Title Deputy Commissioner for Shared Services - VID 208734 Occupational Category Administrative or General Management Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $172787 to $213995 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Exempt Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Empire State Plaza City Albany State NY Zip Code 12242 Duties Description OGS is committed to developing a strategic, data-driven approach to providing shared services for New York State. This strategic approach to uplifting the awareness of OGSu2019s comprehensive portfolio of services requires effective, forward-thinking, and dynamic leadership. It also requires exceptional, thoughtful management of the Division of Shared Services and its people. Under the direction of the OGS Executive Deputy Commissioner, the Deputy Commissioner for Shared Services is a member of the Commissioneru2019s Cabinet and is responsible for overseeing the NYS Business Services Center (BSC) and the NYS Procurement Services Group (PSG). The incumbent provides transformational management and governance and will regularly interact with senior NY State stakeholders within the Executive Agencies and Authorities of State government. The incumbent must provide continued optimization of function to achieve efficiencies without compromising exceptional client service. Specific duties of this role will include, but not be limited to, the following: Strategic OversightBusiness Services Center (BSC)u2022 The Business Services Center is New York Stateu2019s central office for processing human resources and finance transactions common across agencies, led by the Associate Commissioner for the Business Services Cetner. Services are delivered by a highly motivated workforce of approximately 470 staff members committed to providing exceptional customer service.u2022 The Business Services Center provides support to over 77 agencies and boards, providing 66 agencies with financial services and 56 agencies with human resources administrative services. The BSC's HR services support 44,000 state employees among 58 agencies. u2022 Furthermore, the BSC supports the financial transactions of 70 executive agencies, ensuring that the state has uninterrupted access to the commodities and services needed to support state operations. Procurement Services Group (PSG)u2022 Procurement Services administers 1,500 centralized contracts for use by State agencies, municipalities, and non-profit organizations, led by the Stateu2019s Chief Procurement Officer. Over 8,000 authorized users from State, local, and educational entities leverage OGS procurement, which includes contracts with an estimated value of over $34B.u2022 This team of approximately 100 staff members uses and promotes procurement policies and practices that are ethical, efficient, innovative, supportive of inclusive economic development, and that foster strong relationships with the supplier community.u2022 Procurement Services is the Stateu2019s central procurement office responsible for designing centralized contracts, aggregate buys, sourcing and supplier management services, filed requirements, piggybacking, and collaborative purchasing to procure goods and services in a timely manner that meet the business needs of our customers across the state at the best value for New York taxpayers. Leadership and Managementu2022 Develop an improvement program to ensure all business units deliver world class and consistently effective Finance/HR processes that leverage scale and meet agency requirements.u2022 Review process requirements for and constantly seek to support the organizationu2019s strategic objectives.u2022 Lead and champion performance dialogues throughout the organization, from senior leader touch points to front line huddles.u2022 Make key decisions on integration and improvement of shared service including service delivery design, standardization in support of process, staff recruitment and selection in addition to infrastructure development.u2022 Make key decisions on improvements in the procurement program administration and contracts and purchasing delivery systems to better meet the procurement needs of agencies and municipalities.u2022 Identify and resolve critical roadblocks and mitigate risks.Division Operations u2022 Act as liaison, under the direction of the Executive Deputy Commissioner, with the Executive Chamber, Division of the Budget, and Office of the State Comptroller to facilitate the implementation and mission fulfillment of BSC and PSG initiatives.u2022 Oversee the implementation of State and Federal procurement laws, contract law, and of contract administration on an enterprise scale.u2022 Develop and define the program of work for improving the efficiency and effectiveness of all shared services centers and design a multi-year operating plan which aligns to the shared services strategy and targets. u2022 Work with IT leads to optimize technology solutions, reduce redundant systems while improving transaction accuracy and overall cost.Goal Setting, Management, and Supportu2022 Build strong succession plans in each area of responsibility including training and creation of staff development opportunities.u2022 Establish goals and pursue assignments that are related to higher-level, strategic long-term objectives.u2022 Align long-term strategies to achieve performance goals and evaluate performance against service and operating level agreements. About OGSThe New York State Office of General Services (OGS) provides essential support services for New York State government operations. We are a diversified organization that delivers a broad spectrum of shared services to State agencies, local governments, and the public, including providing building management and maintenance services for 49 major office complexes and 20M square feet of the Stateu2019s improved real property, including the State Capitol; managing 470+ leases of privately held real estate used for state purposes; executing a $4.6B portfolio of architectural, engineering, and construction management projects; managing 1,500+ centralized contracts valued at over $32B; hosting cultural programs at our facilities, and more. OGS facilitates the work of New York State agencies, the Legislature, and the Judiciary and supports local governments, eligible nonprofits, school districts, and public authorities. The agency provides services by developing and managing efficient, cost-effective, and environmentally sustainable programs and activities. Critical services are delivered by partnering with New York State businesses and presenting them with significant economic opportunities through their participation in state contracts administered by OGS for commodities, services, and technology. Minimum Qualifications A bacheloru2019s degree and at least ten (10) years of progressively responsible management experience in a complex organization. Management experience must include supervision of professional staff, oversight of multiple processes, internal and external communications, and strategic planning. Experience with NYS-specific procurement and Civil Service rules is preferred.Substitutions: an additional four years of specialized experience, or associateu2019s degree and two years of specialized experience may substitute for bacheloru2019s degree; A masteru2019s degree or higher may substitute for an additional year of specialized experience.The ideal candidate will possess the following knowledge, skills, and abilities:u2022 Ability to drive the Division of Shared Services, through exceptional management skills and the ability to make strategic decisions pertaining to staff and procedures.u2022 Demonstrates success in building and maintaining coalitions and relationships with both external and internal stakeholders.u2022 Effective written and oral communication and high degree of responsiveness.u2022 Creativity, adaptability, resourcefulness, and politically astute. u2022 Critical decision-making skills, with the ability to process information and commit to a definite course of action.u2022 Proven ability to think strategically, work collaboratively, and maintain humor and grace under pressure. u2022 Ability to use an equity lens and framework to create inclusive, diverse, and safe workspaces and programs.NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK. Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGSu2019s EEO/AA statement and benefits joining Team #OneOGS, please visit ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agencyu2019s Telecommuting Program Guidelines. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/KP Telephone 518-473-5282 Fax 518-486-1631 Email Address Address Street NYS Office of General Services, HRM 31st Floor Corning Tower, Empire State Plaza City Albany State NY Zip Code 12242 Notes on Applying Please submit a resume and cover letter to detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

Created: 2026-02-05