Senior Professional, Product Owner

Become a part of our caring community and help us put health first The Product Owner serves as the administrator and strategic owner of the Sales Enablement library materials within the HighSpot Platform. This role is responsible for maintaining and evolving the platform's architecture, ensuring content is discoverable and effectively promoted, and driving platform adoption through training and coaching of content owners. The role partners closely with internal stakeholders including business partners, content strategists, sales enablement, and the MarketPoint training team to ensure a consistent user experience, branding, permissions model, and measurable business outcomes. The Senior Professional, Field/Sales Marketing plans and organizes local marketing and sales programs. Acts as the point persons for outside, inside and partner sales teams. Gathers and reports customer intelligence to sales teams. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Use your skills to make an impact The Product Owner serves as the administrator and strategic owner of the Sales Enablement library materials within the HighSpot Platform. This role is responsible for maintaining and evolving the platform's architecture, ensuring content is discoverable and effectively promoted, and driving platform adoption through training and coaching of content owners. The role partners closely with internal stakeholders including business partners, content strategists, sales enablement, and the MarketPoint training team to ensure a consistent user experience, branding, permissions model, and measurable business outcomes. Key Responsibilities Platform Administration & Governance + Serve as the primary administrator for Sales Enablement Library materials within HighSpot, including organizing, maintaining, and governing content. + Establish and maintain content governance standards, including taxonomy, naming conventions, content lifecycle management, and quality controls. + Ensure platform configuration supports business needs, including permissions setup, access models, and content visibility rules. Stakeholder & Relationship Management + Manage key relationships with business partners to align platform execution to business outcomes (e.g., adoption, engagement, campaign performance, readiness). + Act as the central point of coordination between stakeholders to prioritize requests, align timelines, and ensure delivery of platform improvements. Enablement, Training & Coaching + Train and coach content owners on platform capabilities and best practices (e.g., posting, tagging, structuring pages, leveraging promotion features). + Provide guidance on effective content usage to maximize engagement and adoption within the agent audience. + Develop quick-reference resources and repeatable processes to support ongoing content contributor success. Content Strategy, Promotion & Placement + Partner with content strategists and creative vendors to plan promotion and placement of content on HighSpot. + Recommend and execute strategies that improve visibility and engagement (e.g., featured content, campaign pages, targeted placement). + Coordinate promotion calendars and content launches aligned to field initiatives and business priorities. Cross-Team Collaboration (MarketPoint Training Alignment) + Collaborate with the MarketPoint training team to ensure consistent branding, shared architecture principles, and aligned permissions across training spots in the platform. + Ensure enablement and training experiences feel unified and consistent to end users while meeting distinct business needs. Required Qualifications + 3+ Experience administering or managing a sales enablement, learning, or content platform (e.g., Highspot, SharePoint, LMS, intranet, DAM). + Bachelors degree (marketing, computer science, related field) + Strong understanding of information architecture (taxonomy, tagging, navigation, metadata strategy). + Proven ability to train and influence content contributors and business partners through coaching and enablement. + Strong stakeholder management skills with the ability to translate business needs into platform solutions. + Excellent organizational skills and attention to detail, especially in content governance and consistency. + Experience collaborating cross-functionally with training teams, marketing/content strategists, and creative partners/vendors. Preferred Qualifications (optional) + Familiarity with sales enablement workflows and field communications best practices. + 3+ years of experience building or maintaining permissions models and access governance for large audiences. + Comfort using analytics to assess platform performance and inform improvements. Core Competencies + Platform governance & administration + Information architecture & content discoverability + Stakeholder partnership & cross-functional coordination + Training/coaching & change adoption + Content strategy, promotion & placement planning + Attention to detail, consistency, and brand stewardship Additional Information Virtual Pre-Screen As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website. Work-At-Home Requirements At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, u201cHumanau201d) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-06-2026 About us Humana Inc. (NYSE: HUM) is committed to putting health first u2013 for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health u2013 delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. u200b Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Created: 2026-02-05