Universal Banker

Description UNIVERSAL BANKER Job Overview: As the face of Fidelity to our customers, youu2019ll build relationships by positively representing our products, solutions and legacy of service. Youu2019ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Letu2019s talk. The candidate for this position will be responsible for: + Providing outstanding customer service + Referring products that provide a better banking experience for our customers + Demonstrating knowledge of Fidelityu2019s products and services + Seeking sales opportunities through customer relationships and conversations + Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions + Approaching, greeting and welcoming customers into the branch + Establishing relationships while understanding customersu2019 needs by asking appropriate questions and recommending solutions to strengthen customersu2019 financial well-being + Fostering teamwork across all areas of the Bank + Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch + Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Banku2019s core values Requirements for the position include: + A high school diploma or equivalent + Minimum two yearsu2019 experience with the public/customers + Minimum one year of sales experience + Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day + Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: + One year of supervisory experience preferred + Previous banking or financial services experiences EEO/Veterans/Disabled Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-02-05