Supervisory Health Technician-Ophthalmology

Summary The incumbent of this position is responsible for providing a variety of management/supervisory services and knowledge of technical services essential to the direction and operation of the VA Eye Care Service, Surgical Service, VA Medical Center VA West Palm Beach, FL. This position reports directly to the Chief Nurse Perioperative Services and works under the guidance of the Chief of Eye Care and the Clinic Manager of the Eye Care Service. Responsibilities The incumbent provides technical and administrative supervision to a unit of currently with Two Lead Health Technicians (GS-8), Eleven Health Technicians (GS-7) and One Health Technician (GS-6) as applicable. With potential growth, grade denomination may change. The incumbent authorizes leave and oversees the time and attendance of all staff; The incumbent will be responsible for quarterly skills testing and evaluation of performance of technicians. They will create performance improvement plans to help improve skill sets and recommend remediation or changes of work load based on skill assessment; The incumbent will have supervisory authority to assign work load based on the capability of the technician and the needs of the clinic; The incumbent interviews candidates for positions in the unit; recommends appointments, promotions, and reassignments to unit positions; identifies and provides for training needs; and finds ways to improve production of increase the quality of work within the clinic area; The incumbent demonstrates knowledge of theory and principles of management and organization, including administrative practices and procedures common to the WPB VA Medical Center, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, various inspection organizations and safety of patient records; The incumbent oversees/maintains all stock levels of ophthalmic mediations and supplies necessary for the function of the clinic. This includes working with pharmacy to ensure all medications are available to providers on the floor and assisting providers in creating easy access to equipment for minor procedures and lasers; Assistance in evaluation of stock of inventory and in ordering of new instruments and equipment will be part of their responsibilities. They will work with the lead tech and Surgery department to do routine inventory checks of equipment and make sure proper procedures and policies are being followed; The incumbent trains other health technicians, instructs and orients student trainees/new Eye Clinic employees in VA policy, computer usage (with the various order/entry packages), and in utilization of eye clinic equipment; works with Chief of Eye Care to create educational opportunities for the technicians. Collaborates with the Reusable Medical Equipment department and responds to issues. The incumbent will work with our lead technician and Reusable Medical Equipment champion to attend meetings to represent the department, make sure we are meeting all standards for RME and infection control, and help in creating Standard Operating Procedures for new equipment and update expiring Standard Operating Procedures for all our clinical instruments; Collaborate with Biomed to make sure all equipment is functioning at its maximal efficiency and troubleshoot with Biomed and the manufacturer should there be any equipment malfunction; The incumbent collaborates closely with the Chief Nurse, Perioperative Services and Chief of the Eye Care Service, MAS Supervisor, and surgical nurses to assure compliance with all relevant VA directives, handbooks and regulations and to assure good customer service; Total Rewards of a Allied Health Professional Work Schedule: Monday-Friday 8:00 AM-4:30 PM Permanent Change of Station (Relocation Assistance): Not authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available Virtual: This is not a virtual position. Functional Statement #:40549F Permanent Change of Station (PCS):Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the

Created: 2026-02-05