Customs Brokerage Specialist

Job Title:Customs Brokerage SpecialistJob Location:San Diego, CaliforniaDHL Global Forwardingmanages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web athave an outstanding career opportunity for aCustoms Brokerage Specialistin ourSan Diego, CAfacility. As a Customs Entry Processing Agent you will be responsible for completing the customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!Key Responsibilities:Enter new customer orders into our DHL computerized system to obtain release of cargoEnsure all data is properly entered and/or uploaded completely in an accurate and timely fashionCompletes document auto upload as needed into DHL computerized systemWork with importer to obtain missing information via telephone or emailMaintains positive and professional customer relationships (internal and external)Acts as a key point of contact for Mandarin speaking customer teamProcessing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)May be assigned additional tasks as neededSkills and Qualifications:Native Fluency in Spoken and Written MandarinpreferredHS diploma or GED requiredKeyboarding / 10 key data processing skills requiredMicrosoft Office (Outlook, Excel, Word, and PowerPoint) experience requiredExceptional customer service skillsStrong communication skillsFlexibility to work various shifts: days, evenings, nights, or weekendsMinimum of 1-2 years of experience in area of responsibilityPay Range: $21.32 - $28.43/hr. (Based on Experience)Benefits (All Non-Union Employees)Compensation:Competitive base salary plus role dependent performance-based incentives.401(k) Match:$1-for-$1 match up to 4% quarterly + 2% annual base contribution.Stock Purchase Plan:Ability to purchase Deutsche Post AG shares at a discounted rate.Medical:Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Vision:Optional coverage for exams, frames, and contacts.Dental:Optional coverage for preventive, basic, and major services.Paid Time Off:7 major holidays, 8 floating holidays, and accrued vacation/sick days.Why Join DHL Global Forwarding?At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in buildingcareers, not just jobs, and empowering our team to develop skills and achieve long-term success.Be part of DHL Group, the world’s leading logistics provider, operating in220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with30,000+ employeesensuring seamless transport and supply chain solutions. Explore careers with us:DHL Careers.Equal Opportunity EmployerDHL Global Forwarding is committed toequal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.Work AuthorizationApplicants must belegally authorized to work in the United States.Visa sponsorship is not availablefor this role.#LI-RL2

Created: 2026-02-06