Capacity Procurement Representative - ICS

Job Description: Key Responsibilities: Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goalsAct as liaison between internal business stakeholders and carriersManage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and deliveryUtilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer detailsProactively communicate service failures to internal support teams to minimize cost and operational inefficienciesPartner with internal teams to promote best in class service and ensure safetyLeverage the Carrier360 platform with carrier base to increase efficiency and automationVerify authenticity of carriers and tracking prior to scheduled pickupRemain current on supply chain information to gain understanding of market trends and optimize negotiation tacticsUnderstand customer service expectations to provide value with transportation solutions and updates in an urgent mannerQualifications:Minimum Qualifications: High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if neededAND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:Strong professional communication skills applied internally and externallyProven experience in establishing and maintaining healthy working relationshipsExperience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvementAbility to process information with high levels of accuracyAccurately analyze situations and reach productive decisions based on informed judgmentExperience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)Ability to manage multiple competing prioritiesAbility to adapt to a dynamic work environment and shifting priorities and directivesExperience in holding people accountable and conducting difficult conversationsAbility to perform in a stressful and high-pressure work environmentPreferred Qualifications: Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experienceThis position is not eligible for employment-based sponsorship.The expected starting pay range for this position is between $44,000-55,pensation:Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.Benefits:The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.Education:Bachelors: Business Administration/Management, Bachelors: Logistics Management, Bachelors: Supply Chain Management, Bachelors: Transportation Logistics, GED (Required), High School (Required)Work Experience:Business Administration, Customer Service/Account Manager, Transportation/LogisticsCertifications:Job Opening ID:00610037 Capacity Procurement Representative - ICS (Evergreen) (Open)

Created: 2026-02-06