Manager, Digital Products

Overview :The Manager, Digital Products role is a hands-on, functional leader within the ZS Digital Product’s team. In this role, you will work closely with clients and cross-functional teams to design, implement, and optimize digital products and solutions that drive business outcomes. You will focus on understanding client needs, shaping product strategies, and delivering digital products - from discovery through execution and go-to-market.You will be accountable for leading large digital products & programs for clients in healthcare, payers, providers, and Life addition, this is a leadership role contributing to building the Product Management function within the Product Management practice across these dimensions: mentoring and growing people, continuous improvement of our Product Management methods and tool kit, client thought leadership, client business development (proposals, RFPs), etc.We are looking for candidates that are boundary spanner and critical thinkers and can lead execution across all phases of the product lifecycle.What You’ll Do:Set and drive product strategyEstablish and align the product vision, roadmap, and priorities with business and client objectives, ensuring scalability and strategic fitGuide teams through structured discovery processes to validate opportunities and align solutions with business needsLead product execution and deliveryOversee product lifecycle management from ideation to build, bringing together business, user, and technical needsWork with team to ensure product requirements are effectively translated into well-defined user stories, acceptance criteria, and product backlogsDefine success metrics and drive team accountability for achieving key outcomesStakeholder management and communicationAct as a primary liaison between clients and ZS cross-functional teams and ensure alignment and buy-in on product goalsCommunicate product vision, roadmap progress, and key insights to leadership and clients with clear and compelling storytellingFacilitate executive and cross-functional meetings, driving clarity, decision-making, and prioritization of key initiativesMentorship, team leadership, and capability buildingProvide coaching and mentorship to product team members and support their skill development and career growthHelp establish and evangelize best practices in product management across client and ZSDrive a product-led/customer-centric culture in the work we doMarket and innovation leadershipStay ahead of industry trends, competitive dynamics, and emerging technologiesContribute to thought leadership on product management topics, client impact studies and transformation to the product modelGuide teams in leveraging AI, data, and automation to enhance our offeringsWhat You’ll Bring:Bachelor's Degree. Master's Degree highly desired or equivalent experience12+ years of experience in product management or similar functionsExperience working in a client facing, consulting environment and in/with Lifesciences, Payers, or Provider clientsHigh energy level, with strong facilitation, verbal & written communication skillsStrong organization, project management and prioritization skillsAbility to travel as needed Perks & Benefits:ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.Travel:Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Created: 2026-02-06