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Housekeeping Supervisor

Accor - Austin, TX

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Job Description

Company DescriptionYour team and working environment:Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.Fairmont Hotels & ResortsJoin a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.Job DescriptionReporting to the Housekeeping Leadership, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, friendly and engaging serviceLead and supervise the day-to-day operation of the department to ensure service standards are followedHandle Guest concerns and react quickly, logging and notifying the proper areasActively participate in daily briefing, daily warm up and department meetingsEnsure Room Attendants are informed daily about priorities in their sectionAssist with cleaning of the rooms when necessaryFollow departmental policies and proceduresReport necessary maintenance itemsFollow all safety and sanitation policiesAssist Leaders with coaching/counselingOther duties as assignedWhat is in it for you:Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability CommitteeQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:Previous Housekeeping experience an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work cohesively as part of a team with minimum supervisionAbility to focus attention on guest needs, remaining calm and courteous at all timesPhysical DemandsThis position requires:Constant standing and walking throughout shiftFrequent lifting and carrying up to 50 lbsFrequent kneeling, pushing, pulling, liftingAdditional InformationYour team and working environment:A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are OneOur ValuesRespect:We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.Excellence:We make genuine connections, and we cherish every opportunity to make the people around us feel special.Belonging:We celebrate our differences. We support each other and we always stand together.Empowerment:We have authority to take initiative and anticipate moments that create unforgettable tegrity:We build trust through mutual respect and being authentic.Our commitment to Diversity & Inclusion: Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Created: 2026-02-06

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