Network Engineer - Tier 2 Lan / Wi-Fi

Network Engineer - Tier 2 Lan / Wi-Fi Location: Raleigh, NC We are seeking a Network Engineer to support our client and perform LAN and Wi-Fi monitoring and support. This individual will be expected to work independently or semi-independently with a minimum of guidance or direction. This is an onsite position, located in Raleigh, NC. Currently allowing for hybrid work, reporting to the office 4 days a week. This hybrid schedule could change in the future. Schedule is Monday - Friday from 8am to 6pm ET with occasional on-call rotation and after-hours work. Responsibilities include, but not limited to: • Troubleshoot and resolve LAN and Wi-Fi connectivity issues, including, but not limited to, switches, routers, and cabling. • Resolve Trouble tickets generated through ServiceNow • Document troubleshooting steps and solutions for future reference. • Assist Tier 1 support in diagnosing and resolving LAN-related problems. • Provide Tier 2 support for LAN-related incidents and service requests escalated from Tier 1. • Collaborate with Tier 3 LAN Engineers for complex issue resolution. • Perform duties in support of the mission as directed by US Government Client Management. • Typically performs all functional duties independently. • Ability to manage multiple projects and meet deadlines and prioritize and manage your own workload. Basic Qualifications: • Bachelor's Degree and a minimum of 3 years of IT work experience; Additional experience may be substituted in lieu of degree. • Minimum of 3 years of applicable network experience and support. • Proficiency in LAN protocols and technologies (, TCP/IP, VLANs, Spanning Tree Protocol). • Strong troubleshooting and analytical skills - Layer 1 and 2 • Understanding of LAN security standards and methodologies. • Proven experience with LAN networking and other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet. • Experience with ServiceNow or other ticketing systems • Proficient with MS Office Suite, especially Excel and Teams • Excellent communication skills, both written and verbal. • Strong communication and interpersonal skills with a team mindset. • Ability to work independently and thrive in a fast-paced, rapidly changing environment. • Continuous learning and staying up to date with the latest trends, technologies, and industry developments in the LAN Engineering field. • Preferred: Cisco or other applicable Networking Certifications • Must be able to obtain a Position of Public Trust Clearance - US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years. • Must have resided in the US for the last 5 years.

Created: 2026-02-06