Senior Machine Learning Engineer, LLM - Moveworks

Job DescriptionThe RoleWe are looking for a Machine Learning Engineer to help build cutting edge ML infrastructure for building and serving LLM’s at Moveworks. This role will be critical in building, optimizing and scaling end-to-end machine learning systems. The ML infra team covers a variety of responsibilities including distributed training and inference pipeline for large language models(LLM), model evaluation and monitoring framework, LLM latency optimization, etc. These frameworks serve as a strong foundation for our hundreds of ML and NLP models in production serving hundreds of millions of enterprise employees. We are solving many challenges on scalability of services as well as optimization of core algorithms. In this role you will work closely with our machine learning team, data infrastructure team and every core skill. Above all, your work will impact the way our customers experience AI. Put another way, this role is absolutely critical to the long term scalability of our core AI product and ultimately the company. You will be responsible for building and productionizing ML infrastructure that runs state of the art models. If you are looking for a high-impact, fast-moving role to take your work to the next level, we should have a conversation. What you get to do in this role: Design, build and optimize scalable machine learning infrastructure to support training, evaluation, and deployment of large language models.Build abstractions to automate various steps in different ML workflowsCollaborate with cross functional teams of engineers, data analytics, machine learning experts, and product to build new featuresLeverage your experience to drive best practices in ML and data engineeringQualificationsTo be successful in this role you have: 5+ years of industry experience in Machine Learning, Infrastructure or related fieldsExperience with deep learning framework such as Pytorch or Huggingface or LLM serving frameworks such as vLLM or TensorRT-LLM.Experience with building and scaling end-to-end machine learning systemsExperience building scalable micro services and ETL pipelinesExpertise in Python and experience with performant language such as C++ or GoLangBachelor's in Computer Science, Computer Engineering, Mathematics, or equivalent field.A love of research publications in the machine learning and software engineering communitiesEffective communicator with experience collaborating cross-functionally with other teams Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ?2025 Fortune Media IP Limited. All rights reserved. Used under license.

Created: 2026-02-06