ISR Field Services Representative - Senior

JoinPeraton'smission-critical team supporting secure, real-time data delivery across complex operational environments in direct support of our nation's warfighters. If you are driven by national security and energized bycutting-edgeC2ISR capabilities, sensor integration, and resilient data transport solutions, we invite you to join our team.We areseekinghighly cleared professionals who excel at the intersection of advanced communications infrastructure, distributed systems, and mission assurance—where reliability, security, and performance are paramount.Specifically, we are looking for a TS/SCI clearedField Service Representative (FSR)- Senior to support this mission at PopeArmy Airfield, NC.Responsibilities:As aField Services Representative - Senior, you will provide technical and management leadership for all equipment and information support functions across the Task Order. Your responsibilities include:Plans and leads field service operations for major C2ISR system installations, pre-deployments, deployments, and crew change-outs as member of CONUS-based global mobility/rapid deployment team, as outlined in PRDs and Peraton FSR Framework.Drives the strategic implementation of advanced setup, configuration, operational testing, and comprehensive troubleshooting methodologies for C2ISR systems and components (RF and networking equipment).Functions as a technical expert in optimizing teardown, packing, and shipping processes, including complex Return Material Authorization (RMA) procedures.Oversees the provision of on-site training to ensure comprehensive technological knowledge transfer to end-users on C2ISR system operations, configuration, and troubleshooting.Providesexpert guidance to FSRs, project managers, and Government personnel on complex field service challenges, system integration issues, and technical support best practices.Evaluates the overall effectiveness of FSR support,identifyingtrends, and recommending major changes to enhance efficiency, system uptime, and mission impact.Mentors and supervises journeyman and junior FSRs, fostering skill development and ensuring consistency in field service quality and adherence to best practices.Leads collaboration with key technical staff,logistics, and engineering teams to align field service activities with broader C2ISR objectives and PRD requirements.Architects and authors comprehensive Field Maintenance and Support Reports (FMSRs) summarizing deployed FSR activities, completed repairs, and outstanding issues/trends for Government attention.Establishes and enforces adherence to established FSR guidelines, quality standards, and all regulatory requirements as defined in PRDs.Required qualifications:Previousexperience asaField Service Representative (FSR)or similar rolesupporting a DoD customer at the CCMDlevelMinimum of8years’experiencewith BS/BA OR 16 years without a degree OR 14 years with AS/AA OR6years’ experiencewith MS/MA, or3years’ experiencewith PhD.A current, active DoD security clearanceat the TS/SCI levelUS citizenship isrequiredDesiredQualifications:DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level and CE/Operating System (OS) certificate within six months of the assignment.Work Environment:Location: Pope Army Airfield,NCOn-site expectations: Full-time on-site presencerequiredfor equipment management and asset trackingTravel: May require occasional travel to CONUS and OCONUS sites forlogisticscoordination and facility assessments#C2ISRPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Created: 2026-02-06