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Medical Office Rep

Dignity Health - Grass Valley, CA

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Job Description

Job Summary and Responsibilities As a Medical Office Professional, you will be the welcoming face and voice of our clinic, providing essential administrative support for a smooth patient experience. Every day, you will manage patient reception, schedule appointments, handle calls, and guide check-in/out. You'll verify demographics, process payments, and ensure clear communication between patients and staff, maintaining an efficient front desk. To be successful in this role, you will possess exceptional interpersonal skills, strong organization, attention to detail, and tech proficiency. Your calm task management, compassionate approach, and dedication to excellence are paramount. + Provides excellent customer services.Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools.Consistently makes eye contact and smiles.Demonstrates active listening with positive can do attitude.Consistently respectful, concerned, and shows empathy.Uses scripted greeting.

Created: 2026-02-06

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