Assistant Insurance Fund Services Representative - NY ...

NY HELP Yes Agency Insurance Fund, State Title Assistant Insurance Fund Services Representative - NY HELPS Occupational Category Other Professional Careers Salary Grade 13 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $53413 to $65061 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.50 Workday From 8 AM To 5 PM Flextime allowed? Yes Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Onondaga Street Address 1045 7th North Street City Liverpool State NY Zip Code 13088 Duties Description u2022 Manage the day-to-day duties as a medical only Case Manager in the NYS Segment.u2022 Work-up and process Workersu2019 Compensation claims.u2022 Approve and deny medical bills.u2022 Respond to claimant and provider inquiries via phone and email.u2022 Routinely communicate with employers to obtain info about claims.u2022 File forms and correspond with the Workersu2019 Compensation Board.u2022 Review claims for retirement or transfer to lost time units.u2022 Complete other tasks as assigned or as needed. Minimum Qualifications u2022 One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Eligible titles include, but arenu2019t limited to: Administrative Assistant 1, Business Services Center Representative 1, Payroll Specialist 1, Program Aide, Taxpayer Services Rep 1, Payroll Examiner 1; ORu2022 Four years of customer service experience that required independence in both verbal and written communication responsibilities; ORu2022 An associate degree or higher and two years of customer service experience that required independence in both verbal and written communication responsibilities.Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications. Additional Comments For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.Fringe Benefits: u2022 Competitive Compensation.u2022 Future Career Growth Potential. u2022 Open and Supportive Team-Based Environment.u2022 Plentiful Vacation, Personal, and Sick Leave Accruals. u2022 Paid State and Federal Holidays.u2022 Full Medical, Vision, and Dental. u2022 Retirement Options. u2022 Public Student Loan Forgiveness (PSLF).u2022 Possibility of Telecommuting, Flextime, and Alternative Work Schedules.NY HELPS Program:This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NYSIF Commitment to Diversity, Equity, and InclusionThe New York State Insurance Fund (NYSIF) prioritizes and champions diversity, equity, and inclusion (DEI) throughout our agency. NYSIF provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, and local law. We believe that embracing our differences brings richness, new ideas and experiences to NYSIF, which energizes a creative and innovative work environment. We strive to foster a workplace where diverse individuals are able to participate fully in the decision-making process and have ample opportunity for advancement. We are committed to investing the necessary resources and attention to improving the engagement, retention, and promotion of the extraordinary talent we have.Executive Order 31 commits New York State government to becoming a model employer for people with disabilities, increasing the participation of people with disabilities in state service and ensuring equal access to opportunities. NYSIF is proud to utilize best practices to recruit, hire, retain, and promote career advancement of individuals with disabilities. This includes special focus on current and prospective employees with the most significant disabilities, such as the use of supported employment, individual placement with support services, customized employment, the civil service sections 55/b and 55/c programs, internships, and job shadowing. If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIFu2019s Reasonable Accommodations mailbox at . Some positions may require additional credentials or a background check to verify your identity. Name Megan Veltman Telephone Fax 518-437-1618 Email Address Address Street 15 Computer Drive West City Albany State NY Zip Code 12205 Notes on Applying Please submit resume to , referencing the Vacancy ID number in your subject line.

Created: 2026-02-06