AA*Patient Registration Coordinator Urgent Care Hunt ...

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2715 E SEMORAN BLVD City: APOPKA State: Florida Postal Code: 32703 Job Description: Participates in departmental performance improvement initiatives. Other duties as assigned. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives customer service initiatives by creating and owning the patient experience. Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Obtains client information for workeru2019s comp and corporate accounts, and verifies authorization and service(s) requested. Verifies insurance eligibility and determines accurate up-front collection amount. Knowledge, Skills, and Abilities: u2022 Demonstrated ability to communicate by reading, writing legibly, speaking, and comprehending English effectively in order to carry out job requirements. u2022 Ability to operate a computer, copier, fax, and scanner. u2022 Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. u2022 Ability to request and collect co-pays and outstanding balances. u2022 Demonstrates exceptional customer service/patient experience skills. u2022 Aptitude for strong organizational skills, ability to multi-task. u2022 Ability to work with people of various backgrounds. u2022 Ability to meet departmental goals and objectives. u2022 Proficiency with Microsoft Office Suite (Outlook, Word, Excel). u2022 Working knowledge of EMR systems. u2022 Phlebotomy skills (Preferred). u2022 Knowledge of employee health clinic environment (Preferred). u2022 Previous use of an EMR (Preferred). u2022 General knowledge of medical terminology, coding/billing (Preferred). Education: u2022 High School Grad or Equiv [Required] Field of Study: u2022 in business, education, Health Services Administration, or related field Work Experience: u2022 Previous customer service experience [Preferred] u2022 Prior pediatric experience (for Kids Urgent Care Centers) [Preferred] Additional Information: u2022 N/A Licenses and Certifications: u2022 Cardiopulmonary Resuscitation (CPR) [Preferred] Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Patient Financial Services Organization: AdventHealth Centra Care Schedule: Full time Shift: Day Req ID: 150912394

Created: 2026-02-06