Staff Cybersecurity Education and Awareness Manager

Job Description The Role The Staff Cybersecurity Education and Awareness Manager is responsible for building and sustaining a strong, resilient security culture across General Motors by designing and delivering education, awareness, and communication programs that reduce human risk and promote secure behaviors. This role will translate GMu2019s cybersecurity strategy and policy into clear, approachable experiences that help employees and contractors understand their responsibilities and take action in their day-to-day work. The ideal candidate combines deep understanding of cybersecurity concepts with strong communication, storytelling, and change management skills. They will influence behavior at scale, ensure employees have simple, accessible pathways to engage with GMu2019s cybersecurity organization, and support a culture where cybersecurity is recognized as a shared responsibility. What You'll Do: Culture, Strategy & Governance + Foster a positive, empowering security culturethat emphasizes accountability, learning, and u201csecure by defaultu201d behaviors rather than fear or blame. + Develop andmaintaina GM-wide security education and enablement strategyaligned to enterprise risk priorities, NIST CSF principles, and GM cybersecurity policies and standards. + Help define a multi-year roadmapfor security education and culture initiatives, including annualobjectives, key milestones, and integration with broader cybersecurity and IT strategies. + Ensure programs align with GMu2019s values and vision (e.g., Zero Crashes, Zero Emissions, Zero Congestion) and reinforce that cybersecurity is foundational to safety, quality, and customer trust. Education, Training & Campaigns + Design and deliver engaging, role-based cybersecurity training(e.g., targeted modules for high-risk roles such as developers, third-party facing teams, etc.). + Lead the evolution from point-in-time training and one-off phishing exercises to acontinuous, data-informed engagement program,sunsettinglegacy approaches in favor of more modern, behavior-focused methods. + Use modern learning techniques (e.g., microlearning, just-in-time nudges, gamification, simulations, labs) to driveknowledgeretention and real behavior change. Enterprise Enablement + Collaborate with key learning and culture teams across the enterpriseto embed and enable cybersecurity education and culture initiatives within their areas of responsibility + Design and scale a Security Champions network across functions, sites, and regions to localize security messages, gather feedback, and amplify best practices within teams. + Equip leaders at all levels (from senior executives to frontline managers) withinformationand communication toolsthey can use in staff meetings, town halls, and performance discussions. + Create and managerecognition programsthat celebrate secure behaviors and contributions to GMu2019s cybersecurity posture. Human Risk Management & Insights + Use data-driven insights to understand human risk across GM (e.g., phishing resilience, reporting behavior, policy exceptions, unsafe tool usage) andidentifyhigh-risk personas, processes, or environments. + Define and track key performance indicators (KPIs) and outcomes related to security behavior (e.g., click rates and report rates, training completion and assessment scores, time-to-remediate user-driven risks, participation in key campaigns). + Collaborate with Cyber Defense, Insider Threat, and Risk & Compliance teams to connect human risk insights with broader cyber metrics and dashboards, and to prioritize targeted interventions where they matter most. + Partner with the GM Threat Intelligence team to convert realu2011time cyber threat intelligence into relevant, actionable training that helps employees recognize and report emerging threats (e.g., new phishing campaigns and attacker tactics), strengthening our workforce as a proactive layer of defense. Cybersecurity Communications & Engagement + Help redesign and manage core internal cybersecurity communication channels, including intranet pages, slack messaging, email campaigns, and executive storytelling. + Ensure employees haveclear, well-documented workflowsand resources to: + Report suspected phishing and cyber incidents + Request cybersecurity support or guidance + Access up-to-date policies, standards, and best practices in a user-friendly way + Develop messaging and campaigns fornew or updated policies, emerging threats, incidents, and strategic initiatives, collaborating closely with Cybersecurity Policy, Cyber Defense, and other subject-matter experts. + Partner with Corporate Communications and HR to align cyber messaging with broader company communications andculturenarratives. Metrics, Reporting & Continuous Improvement + Establish a measurement framework andregular reporting cadencethat provides the CISO and senior leadership with clear visibility into the effectiveness of security education and culture initiatives (e.g., dashboards, scorecards, quarterly readouts). + Use experimentation (e.g., A/B testing of messages, pilots with specific functions, gamified challenges) to continuously refine approaches based on what drives measurable behavior change. + Stay current on emerging threats, human risk trends, and best practices in security awareness, culture, and behavior science; incorporate learnings into GMu2019s programs to keep them fresh, relevant, and impactful. Your Skills & Abilities (Required Qualifications): + 8+ years of experience in cybersecurity awareness, security education, learning & development, communications, organizational change management, or related fields. + Strong understanding ofcybersecurity principles, human risk management, and behavior changestrategies; experience applying these concepts in large, complex organizations is preferred. + Hands-on experience with: + Security awareness and training platforms + Phishing simulation and human risk tools + Analytics / reporting solutions for measuring behavior and campaign impact + Excellent communication skillsu2014able to translate technical concepts and policy requirements into simple, clear, and actionable messages for non-technical audiences across different regions and job functions. + Proven ability toinfluence without direct authority, build trust with senior stakeholders, and collaborate across multiple teams and time zones. + Experience designing and deliveringmodern learning experiences(e.g., microlearning, gamification, scenario-based learning, interactive workshops) that drive measurable behavior change. + Bachelor degreein Cybersecurity, Information Systems, Communications, Education, Organizational Psychology, or a related field; or equivalent practical experience. What Will Give You A Competitive Edge (Preferred Qualifications): + 10+ years of experience in cybersecurity awareness, security education, learning & development, communications, organizational change management, or related fields. + Professional certifications such asCISSP, CISM, Security+, oraSecurityAwareness / Human Riskcertification. + Master degreein Cybersecurity, Information Systems, Communications, Education, Organizational Psychology, or a related field. Why This Role Matters Human behavior is one of GMu2019s most critical attack surfaces and the first line of defense against cyber threats. Every employee, contractor, and partner has a role to play in protecting GMu2019s customers, intellectual property, operations, and brand. This role ensures GMu2019s workforce is informed, engaged, and empowered to make secure choices in their daily worku2014whether they are designing vehicles, writing software, working in plants, partnering with suppliers, or serving customers. By making cybersecurity approachable, actionable, and integrated into how we work, the Security Education, Culture & Enablement Lead directly supports GMu2019s mission and long-term resilience. Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day u2013 individually and collectively u2013 to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-beingu2013at work and at homeu2013so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email () us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: Our Company ( Our Culture How we hireu200bu200bu200bu200bu200bu200bu200b ( Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations ( We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GMu2019s Talent Community () (. As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click u201cApply Nowu201d on the job posting of interest.The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. 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Created: 2026-02-06