Payment Services Coordinator P2P

Job Description/Duties: The Payment Services Coordinator is a key memberof the Procure to Pay (P2P) team at Boston University. Reporting to theAssistant Director of Disbursement Processing, the Payment ServicesCoordinator is responsible for the daily review and preparation ofdisbursements, subaward disbursements and 20% of manual purchase orderinvoices for entry into SAP. The Payment Services Coordinator isempowered with autonomy to make independent decisions and apply businesssound judgement based acquired knowledge and training and are expectedto confer with peers and escalate to supervisors in especially ambiguoussituations. Major duties of this position include: ? Expands BU CustomerRelationships ? Promotes the P2P structure across BU by supporting thedelivery of seamless customer and supplier experience to fostercompliance with BU policy internal and external federal/state regulatorycontrols. ? Reconciles, triages and fields inquiries pertaining to agingvendor accounts. This will include researching items in SAP, Ariba,Paymode, OnBase and other tools, as necessary. ? Drives OperationalExcellence. ? Provides a high level of professional customer service tointernal and external constituents within the Financial Affairs CustomerService Portal. ? Uses independent and critical thinking to resolveissues according to training and experience. Required Skills: RequiredSkills: ? 0-2 years of direct experience in Procure to Pay generallyand/or P2P-related Shared Services activities specifically with anemphasis on customer service. ? Working knowledge of operationspertaining to the procurement function. ? Use of Excel and otherMicrosoft Office tools is required to provide transparency on balanceswhile communicating with vendors professionally. ? Experience workingwith and supervising one or more team members. ? Experience withrelationship-building and communication skills. ? Demonstrated stronganalytical and critical thinking skills. ? Ability to work optimally andcollaboratively in a small, collegial team environment. ?Self-motivated, proactive, intellectually curious

Created: 2026-03-07