IS Operations Analyst 3 - Communications and Cabling ...

IS Operations Analyst 3 - Communications and Cabling Infrastructure Print ( Apply ufeff IS Operations Analyst 3 - Communications and Cabling Infrastructure Salary $83,250.00 Annually Location Nashville, TN Job Type Full-Time Civil Service Job Number 26161E Division Information Technology Services Department ITS Network Comm Srvcs Opening Date 02/04/2026 Closing Date 2/11/2026 11:59 PM Central + Description + Benefits + Questions Position Description This position within the Information Technology Services (ITS) Department is responsible for managing all aspects of the day-to-day operations of the structured cabling infrastructure required to support the Wide Area Network and Local Area Networks of the Metropolitan Government of Nashville & Davidson County Departments and Agencies. This position includes assisting project managers on large infrastructure projects and oversight of small projects, requests for service, and break/fix incidents. This person will also be required to provide oversight and recommendations on ITS room designs, network cabinet layouts, and will be required to help support the UPS (Uninterruptible Power Supply) units in the Metro ITS rooms. ITS is a 24x7 information technology shop. Applicant must be willing and available to perform duties as required by the job. This may include work on nights, weekends and holidays. Typical Duties + Oversees the management of complex cabling projects (low voltage cabling - includes fiber and copper) involving design and implementation for new and existing buildings. + Responds to cabling service requests from customers. + Bids cabling projects to contractors, awards project, obtains purchase orders, initiates project designs, manages budgets and secures necessary materials. + Provides oversight and direction to internal and external resources (vendors) for the installation and maintenance of cabling and associated infrastructure components. + Coordinates with Metro ITS and department project managers to ensure cable jobs are completed on time and within budget. + Creates and executes small project plans or task lists associated with Metro ITS structured cabling infrastructure and all associated components (cabinets, racks, patch panels, etc.) + Performs quality checks on structured cabling; confirms infrastructure standards, confirms test results, receives and review as-builts. + Will serve as main customer (internal) contact for questions and/or concerns, and will attend facility site-walks for scope development and/or surveys. + Understands and works within Metrou2019s established vendor contract framework. + Works with established contractors and team members before, during, and after each project to ensure all information from design to final documentation is delivered as needed. + Assists in defining, writing, and implementing infrastructure standards and procedures involving various IT technologies. + Collaborates as part of a team to develop plans and drive important business strategies to provide outstanding customer service, streamline processes, and meet financial goals. + Assists in identification and mitigation/management of information security risks associated with services provided to departmental customers, and for compliance with information security policy and practice. + Collaborates in identifying and addressing gaps in service policies, practices, and procedures. + Assists with UPS and IT environmental room sensor monitoring along with replacement of these devices when needed. + Must be able to lift at least 50 lbs. associated with UPS replacements. Minimum Qualifications 3 or more years experience in low voltage installation and management practices including a strong knowledge of BICSI (Building Industry Consulting Service International) wiring standards. Additional education in a related field may be considered in lieu of experience LICENSES REQUIRED Valid Driver's License Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities + Experience managing low voltage cabling vendors, project management for new projects, construction projects, and remodel projects + Knowledge of the design and implementation of structured cabling solutions including fiber optic and copper backbone cabling + Experience with outside plant cabling including aerial installations + Experience working with UPSs + Software and system experience with BlueBeam, Autodesk AutoCAD, MS Word, MS Excel, PowerPoint, and Visio We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA accommodation for the recruitment process should be directed to Human Resources at 615-862-6640. Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal/Temporary positions - no benefits offered. 01 Do you have a valid Driver's License? + Yes + No 02 Indicate the highest level of education you have completed. + No Diploma + High School Diploma or Equivalent + Associate's Degree + Bachelor's Degree + Master's Degree 03 If you have a degree, indicate your major field of study in the area below. If none, answer

Created: 2026-02-06