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Solution Sales Executive u2013 Security & Identity

ServiceNow, Inc. - Charlotte, NC

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today u2014 ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500u00ae. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Role Overview: The Solution Sales Executive will drive market success for ServiceNowu2019s Security and Identity solutions, leveraging our leading Service Management platform, with a strong focus on delivering results above plan. This role reports to the Director of Security and Identity Solutions and is responsible for developing and closing complex enterprise software solutions, supporting customers in their digital transformation journey, and partnering with internal teams to deliver clear business value. A career-defining opportunity to help shape ServiceNowu2019s Security go-to-market strategy from the ground upu2014well suited for sellers energized by building new markets and unlocking whitespace opportunities. What You Get to Do in This Role u00b7 Develop and execute a comprehensive territory plan to generate a robust pipeline of new and expansion opportunities within your assigned region. u00b7 Proactively build your own opportunities, leveraging existing relationships, and identifying new prospects aligned with our ideal customer profile. u00b7 Demonstrate exceptional discovery and qualification skills to accurately identify customer pain points and opportunities. u00b7 Apply deep market expertise in core security focus areas (Identity, SecOps, Data Security, Cloud Security, Application Security) to educate prospective customers on the platformu2019s business impact. u00b7 Collaborate closely with Account Executives and Solution Consultants to develop compelling, tailored solutions that deliver clear business value. u00b7 Support territory strategy and planning to improve vertical understanding, account use case targeting, and execution. u00b7 Establish, develop, and maintain positive customer and partner relationships to drive both new business and expansion opportunities. u00b7 Integrate partners, channels, and alliances into the sales process to increase deal velocity and size. u00b7 Present to senior executives both in the field and virtually, supporting marketing events, executive briefings, conferences, and trade shows. u00b7 Coach, share best practices, and enable internal sales teams with foundational specialty solution area knowledge. Qualifications u00b7 5+ years of proven success in direct field sales, focusing on acquiring new enterprise clients in Security and Identity domains. u00b7 Demonstrated history of delivering results above plan, with consistent quota attainment and a record of driving sustained business growth. u00b7 Recent success closing significant sized deals in Identity & Access Management (IGA/PAM), SecOps, Data Security, Cloud Security, or Application Security. u00b7 Broad security domain expertise, with experience selling across identity, data security, cloud security, sec ops, or compliance. u00b7 Strong executive presence and polish, with excellent listening and presentation skills. u00b7 Ability to adapt to high-growth, fast-changing environments. u00b7 Demonstrated success in growth-phase environments, with a genuine passion for building from the ground upu2014energized by shaping whatu2019s next and collaborating on playbooks that enable the team to succeed. u00b7 Genuinely curious and proactive in adopting AI and emerging technologies; able to model and assist the team on using new tools to enhance customer engagements, decision making, problem solving, and deal velocity. u00b7 Experience with Identity & Access Management (IAM), Identity Governance & Administration (IGA), or Security Operations solutions with a background in enterprise SaaS or platform-based security solutions. u00b7 Exceptional track record as an Account Executive or quota-carrying sales role in enterprise software. u00b7 Willingness to travel as required (typically 25u201350%). What Success Looks Like u00b7 Exceed FY26 revenue target u00b7 Build and maintain a healthy, well-qualified pipeline that provides strong coverage in support of achieving plan. u00b7 Close strategic, large-scale deals that demonstrate platform value u00b7 Earn credibility with Sales leadership and customer security stakeholders u00b7 Drive measurable improvement in pipeline volume, deal size, and conversion rates Why Join Us? u00b7 Play a pivotal role in shaping the identity and security posture of organizations worldwide. u00b7 High performers have a clear path to senior IC roles or sales leadership as the team scales. u00b7 This is a dynamic, growth-stage team that values ownership, initiative, passion, and adaptability. Sellers who thrive with autonomy and are motivated by driving meaningful outcomes will be well positioned for success. u00b7 A high-performing, sales-driven culture that values accountability, collaboration, and continuous skill development. u00b7 Work hands-on with cutting-edge technologies and contribute to innovative solutions that address the industryu2019s most critical security challenges. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. u00a92025 Fortune Media IP Limited. All rights reserved. Used under license.

Created: 2026-02-06

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