ServiceNow CMDB Engineer

Job Description GDIT u2013 CITS ServiceNow CMDB Engineer 6 month contract to hire Hybrid in Tampa, FL at MacDill Secret/ eligible for TS/SCI Bill Rate: $108.17 Perm Salary: $150,000 MUST HAVES: TOP 3: CMDB experience, ServiceNow scripting, and excellent problem-solving skills. Strong expertise in ITSM processes and their integration with CMDB. 5 years of experience Proficiency in JavaScript, Glide API, and ServiceNow scripting. Solid understanding of IT infrastructure components (servers, networks, databases, etc.). Familiarity with data modeling, normalization, and data integrity concepts. Excellent problem-solving, analytical, and communication skills. Ability to work collaboratively in a fast-paced, mission-critical environment Applicable DoD 8140 or DoD 8570 Certification PLUSSES: Experience with Linux server administration and MariaDB best practices. ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) u2013 CMDB. Experience with integrations using REST/SOAP APIs. Knowledge of ITIL v4 principles and practices. Familiarity with additional ServiceNow modules (ITOM, ITAM, SPM, ATF, etc.). Hands-on experience with Application Control and Compliance Verification (ACCV-V) for ensuring compliance and governance across IT assets. Experience with HAM/SAM processes, including asset lifecycle management, license compliance, software usage optimization, inventory tracking, and reconciliation and vendor audits. Day to Day: A customer is looking for a ServiceNow CMDB Engineer to play a crucial role in assisting in the design, implementation, and maintenance of a ServiceNow CMDB solution. Design, configure, and maintain the ServiceNow CMDB, ensuring high standards of data quality, consistency, and accuracy. Lead the development and implementation of ServiceNow Discovery and Service Mapping processes to improve asset visibility and data integrity. Collaborate with IT and business teams to gather requirements and translate them into effective CMDB solutions. Establish and enforce CMDB governance policies, procedures, and best practices. Troubleshoot and resolve issues related to CMDB, Discovery, and associated ServiceNow modules. Develop and maintain technical documentation, including workflows, configurations, and knowledge base articles. Support ServiceNow platform upgrades, patches, and performance optimization. Integrate CMDB with other ITSM processes such as Incident, Problem, and Change Management. Provide training and guidance to internal teams on CMDB usage, governance, and best practices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements TOP 3: CMDB experience, ServiceNow scripting, and excellent problem-solving skills. Strong expertise in ITSM processes and their integration with CMDB. 5 years of experience Proficiency in JavaScript, Glide API, and ServiceNow scripting. Solid understanding of IT infrastructure components (servers, networks, databases, etc.). Familiarity with data modeling, normalization, and data integrity concepts. Excellent problem-solving, analytical, and communication skills. Ability to work collaboratively in a fast-paced, mission-critical environment Applicable DoD 8140 or DoD 8570 Certification Experience with Linux server administration and MariaDB best practices. ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) u2013 CMDB. Experience with integrations using REST/SOAP APIs. Knowledge of ITIL v4 principles and practices. Familiarity with additional ServiceNow modules (ITOM, ITAM, SPM, ATF, etc.). Hands-on experience with Application Control and Compliance Verification (ACCV-V) for ensuring compliance and governance across IT assets. Experience with HAM/SAM processes, including asset lifecycle management, license compliance, software usage optimization, inventory tracking, and reconciliation and vendor audits.

Created: 2026-02-06