Customer Service Representative

This job was posted by : For moreinformation, please see: Purpose:Process orders and prepare correspondence to fulfill customer needs.Responsible for providing product, service, and transit information tothe customer and act as a liaison to facilitate issue resolution.Key Accountabilities:- Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.- Maintain customer records and update account information.- Maintain financial accounts by processing customer adjustments.- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.- Perform other duties as assigned.

Created: 2026-02-06