Customer Service Representative

Stephen Beatty Insurance is a trusted name in Sellersburg, Indiana, dedicated to providing exceptional service and peace of mind to our community. We're looking for a warm and welcoming Customer Service Representative to join our close-knit team. Imagine being the first point of contact for our clients, someone who genuinely makes their day better and helps them navigate their insurance needs with ease. You'll be the friendly voice on the phone, the helpful hand with policy questions, and the problem-solver who ensures everyone feels valued and supported. Our office environment is one where collaboration and a positive attitude are key. If you have a knack for connecting with people, a desire to help others, and a commitment to making a difference right here in Sellersburg, wed be thrilled to welcome you aboard and help you grow with us.BenefitsAnnual Base Salary + Bonus OpportunitiesRetirement PlanCareer Growth OpportunitiesPaid Time Off (PTO)ResponsibilitiesRespond to customer inquiries via phone, email, and in person.Provide information about insurance policies and services.Assist customers with policy changes, payments, and claims processing.Resolve customer complaints and issues efficiently and effectively.Maintain accurate customer records and documentation.Foster positive relationships with clients.RequirementPrevious customer service experience preferred.Excellent communication and interpersonal skills.Strong problem-solving abilities.Proficiency in basic computer applications.Ability to remain calm and professional in challenging situations.

Created: 2026-02-09