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Front Office Assistant

Orlando Health - Alabaster, AL

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Job Description

? Front Office AssistantBHMG Rheumatology - Alabaster, ALLocation: 1010 1st St N, Suite 210, Alabaster, AL 35007Schedule: Mon-Thur 7:00 AM-5:00 PM | Fridays Off!Are you a friendly, fast‑paced multitasker who thrives in a busy medical office? Do you love being the person who sets the tone for exceptional patient care?BHMG Rheumatology in Alabaster is looking for a Front Office Assistant who will be the welcoming face of our clinic.This role is perfect for someone who enjoys variety, loves connecting with people, and can juggle several responsibilities with confidence and professionalism.? Growth OpportunitiesWe love to promote from within!While this role is front-office focused, we are excited to cross-train and eventually certify this position as a Medical Assistant in the future.About Baptist Health Medical GroupBaptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:Medical, Dental, Vision403(b) Retirement Savings PlanHealth Savings Account (HSA)Flexible Spending Account (FSA)Paid Time Off (up to 5 weeks to start)Life InsuranceExtended Leave Plan (ELP)Family Care (childcare, elder care, pet care)Paid Parental LeavePet InsuranceCar InsuranceEducational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debtALL BENEFITS START DAY ONEOrlando Health | Choose Well✨ What You’ll DoIn this highly visible, fast‑moving role, you’ll handle a wide range of front-office responsibilities, including:Greeting every patient with warmth and professionalism — you are the first impression!Managing multiple phone lines while assisting patients at the front deskChecking patients in/out, collecting co-pays and account balancesVerifying insurance and ensuring all required paperwork is scanned into the EHRAssisting patients with signing up for the patient portalClearing and organizing incoming faxesCalling referrals to schedule new patient appointmentsSupporting daily clinic flow to ensure an exceptional patient experience? RequirementsMinimum 2 years of medical office experienceStrong computer skills and ability to learn new systems quicklyOutstanding multitasking skills — this clinic moves fast!Dependable, positive, and patient-focusedExcellent communication and customer-service skillsMust enjoy working with peopleCandidates living within 30 minutes of the clinic are strongly preferred (due to local traffic)? Why You’ll Love Working HereSupportive team environmentA stable Mon-Thur schedule with Fridays offRoom to grow your skills and careerA chance to make a meaningful impact on each patient’s experience

Created: 2026-02-09

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