Onboarding Specialist

Job Description Our client, a major healthcare system in Northeast Florida, is seeking an experienced Onboarding Specialist to support a high-volume onboarding function during a critical HR technology migration from PeopleSoft/iCIMS to Workday. This role is responsible for all post-offer onboarding activities and plays a vital part in ensuring that new hiresu2014particularly those in patient careu2014are credentialed, compliant, and prepared for day one. This is an onsite role that works closely with recruiters, hiring leaders, and candidates while navigating both legacy systems and new Workday processes. Key Responsibilities Post-Offer Candidate Management u2022u2003Serve as the primary point of contact for candidates once an offer is extended. u2022u2003Manage onboarding workflows from offer acceptance through start date. u2022u2003Communicate with candidates regarding required documentation, timelines, and next steps. Credentialing, Compliance & Documentation u2022u2003Conduct background checks, credentialing verification, physical requirements, and related pre-employment screenings. u2022u2003Review, verify, and track candidate documentation with high attention to detail. u2022u2003Utilize non-person profiles to identify required credentials based on role. u2022u2003Process and complete I-9s, E-Verify (Equifax), and document uploads into DocuStar. u2022u2003Ensure compliance with healthcare regulatory standards. System Navigation & Queue Management u2022u2003Process candidates within iCIMS while also supporting onboarding in Workday as the system transitions. u2022u2003Manage and work through the iCIMS onboarding queue; migrate workflows as needed. u2022u2003Support team readiness as the department shifts fully to Workday in March. Stakeholder Communication u2022u2003Collaborate with recruiters, department leaders, and HR partners to resolve onboarding conflicts, discrepancies, or missing requirements. u2022u2003Escalate issues professionally and, when necessary, rescind offers in accordance with HR policy. u2022u2003Attend meetings with hiring leaders related to onboarding progress, challenges, and process updates. Workflow & Tracking u2022u2003Maintain accurate tracking of hires using spreadsheets and internal tools. u2022u2003Support onboarding volume of 60u2013100 candidates per week. u2022u2003Follow communication standards around frequency, clarity, and professionalism. u2022u2003Help set or maintain expectations around candidate-driven delays. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u2003Experience onboarding candidates within iCIMS (strongly preferred). u2022u2003Experience conducting background checks, credentialing verification, physical requirements, and related pre-employment screenings. u2022u2003Proficient in MS 365 site (Outlooks, Teams, Excel) u2022u2003Can review, verify, and track candidate documentation with high attention to detail. u2022u2003Has utilized non-person profiles to identify required credentials based on role. u2022u2003Can Process and complete I-9s, E-Verify, and document uploads into document management system . u2022u2003Ensure compliance with healthcare regulatory standards. u2022u2003Ability to manage high-volume onboarding in a healthcare setting. u2022u2003Strong attention to detail, especially when verifying patient-care credentials. u2022u2003Ability to work independently, ask clarifying questions, and push back professionally. u2022u2003Exceptional communication and customer service skills. u2022u2003Comfort working fully onsite. u2022u2003Experience onboarding within large health systems or complex organizations. u2022u2003Exposure to Workday (a plus). u2022u2003Familiarity with DocuStar u2022u2003Experience supporting HR technology transitions or dual-system environments.

Created: 2026-02-09