Patient Growth Specialist

Weu2019re building a world of health around every individual u2014 shaping a more connected, convenient and compassionate health experience. At CVS Healthu00ae, youu2019ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger u2013 helping to simplify health care one person, one family and one community at a time. Title: Patient Growth Specialist (Outreach Executive I) Company: Oak Street Health Location: 6232 Market St, Philadelphia, PA 19139 Role Description: The Patient Growth Specialist (internally known as an Outreach Executive) is a community-facing role dedicated to connecting Medicare-eligible seniors with Oak Street Health. As the primary lead generators for their territories, Outreach Executives act as brand ambassadors, sharing the impact of our unique care model to drive local patient growth. Working in close collaboration with Outreach Managers, Directors, and Community Relationship Managers, you will execute targeted strategies to build trust and expand our patient base within your assigned market. Core Responsibilities: Sales & Lead Generation + Generate high-quality leads by executing community events and conducting localized outreach within the Medicare senior community. + Identify and convert leads through cold calling, digital channels, and referrals from the broader outreach team. + Persistently engage prospective patients via email, phone, and face-to-face networking to build a robust sales pipeline. + Stay current on service updates, marketing initiatives, and organizational workstreams through active participation in team briefings. + Partner with Community Relationship Managers (CRMs) and Outreach leadership to align on lead generation strategies and Insurance Agent (IA) partnerships. Relationship Management + Meticulously document all customer interactions and sales activities within the CRM and internal business systems. + Serve as the primary liaison between clinical teams and new patients to ensure a seamless transition into our care. + Address and resolve prospect concerns or complaints with empathy, ensuring a positive first impression of Oak Street Health. + Maintain consistent touchpoints with prospects to foster trust and long-term community presence. What we're looking for: Required: + 2+ years in Sales or Healthcare environments. + Proven ability to cold call, manage digital lead channels, and influence key stakeholders. + Exceptional verbal and written communication skills with a professional phone presence. + Skilled at navigating external barriers and managing multiple priorities in a fast-paced environment. + Must have a valid driveru2019s license and reliable transportation. _Note: This role is 60% field-based and 40% clinic-based._ + Flexibility to work weekends for community events and patient engagement. + US work authorization Preferred: + Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) + Strong computer skills, including basic knowledge of Microsoft and/or Google Suite + Experience with Customer Relationship Management (CRM) and/or Electronic Medical Record (EMR) software is a plus. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits u2013 investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan . + No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 03/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran u2014 committed to diversity in the workplace.

Created: 2026-02-09