Customer service rep

Description We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment. Responsibilities: u2022 Respond promptly and professionally to incoming customer inquiries via phone and email. u2022 Accurately enter customer orders into the system while adhering to company guidelines. u2022 Provide detailed pricing information and create price quotes based on customer needs. u2022 Address and resolve customer concerns by coordinating with internal teams. u2022 Maintain thorough and organized records of customer interactions and transactions. u2022 Assist customers with product information and availability inquiries. u2022 Ensure all data entered into the system is accurate and up-to-date. u2022 Collaborate with team members to streamline processes and improve customer satisfaction. u2022 Stay informed about company products and services to provide knowledgeable assistance. Requirements u2022 Proven experience in customer service, preferably within the manufacturing industry. u2022 Strong data entry skills with high attention to detail and accuracy. u2022 Excellent communication skills, both verbal and written. u2022 Ability to manage multiple tasks efficiently in a fast-paced environment. u2022 Proficiency in handling inbound calls and providing timely responses. u2022 Familiarity with order entry and pricing processes. u2022 Competence in creating price quotes and handling related inquiries. u2022 A customer-focused mindset with a commitment to delivering quality service. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-02-09