Associate, Agile Coach (Hybrid)

UPMC Community Care Behavioral Health is hiring an Associate Agile Coach This is a hybrid role that will work onsite at downtown Pittsburgh's US Steel Tower Mondays, Wednesdays, and Thursdays. The Associate Agile Coach is a servant leader that is part of the Insurance Service Division (ISD) Lean Agile Center of Excellence (LACE). Agile Coaches coach teams to self-organize, self-manage and deliver via effective and agreed upon Agile practices. They remove impediments and foster an environment where team members collaborate freely, produce high quality products and/or services, and continually strive to improve. The Agile coach spends much of their time helping team members communicate, cooperate and assist in the development of products and services. Responsibilities: + Assist in training new teams in the fundamental principles and values of SAFe, Agile, including Scrum and/or Kanban frameworks; schedule refresher training as needed. + Coach Product Owner and/or Scrum Masters to apply SAFe to write good user stories, prioritize work based on business value and Minimal Viable Product, relative story sizing/estimation, and Acceptance/Doneness criteria. + Coach agile teams with facilitating Scrum ceremonies/meetings such as sprint planning, daily stand-ups, retrospectives, and backlog grooming. + Generate metrics from Azure DevOps and identified improvement areas in process every sprint. + Consistently achieve sprint goals by fostering a culture where the team has ultimate responsibility and ownership for delivery of the items in the sprint backlog. + Employ a servant leadership style to encourage team members to perform at their highest potential; encourage the team to embrace self-organization and inspire implementation of the Agile mindset and Scrum and/or Kanban framework. + Identify and remove impediments and/or guide removal by the team. + Build a safe and trusting environment where obstacles can be identified and openly discussed in order to resolve individually or as a team. + Champion organizational cultural change on strong ownership, one-team attitude, empowerment, and transparency by collaborating with other scrum masters, leaders, and project managers. + Bachelor's degree or high school diploma/GED with 6+ years of relevant experience. + Experience in Agile, Six Sigma, and/or project management is preferred. + SAFe Agilist certification + 2+ years of experience working directly with Agile teams on projects as a Scrum Master or Project Manager preferred + Demonstrate servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and transparency + Excellent written and verbal communication skills + Demonstrate solid understanding of Agile principles and frameworks: Scrum, XP, Kanban, SAFe. + Scrum master certification is a bonus + Knowledge of agile toolsets (Azure DevOps, JIRA, etc) is a bonus. + Track record of Scrum education is a bonus: training, conferences, user groups, self-study and/or certificationsLicensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran

Created: 2026-02-09