Client Service Representative

We are a familyu2011owned, fastu2011growing organization looking for an energetic, positive, and customeru2011focused Customer Service Specialist to join our outbound calling team. This role is ideal for someone early in their career who brings a great attitude, strong work ethic, and a willingness to learn. You will work directly with former customers, supporting service needs, scheduling technicians, and helping drive business across 24 locations during a busy and exciting season. If you love talking to people, solving problems, staying organized, and working in a supportive, upbeat environmentu2014this could be the perfect next step in your career u2b50 What You'll Do + Make 50+ outbound calls per day to former customers + Support 2u20133 assigned locations at a time with service needs + Handle customer inquiries, issues, and warm transfers with professionalism + Monitor and respond to service tickets to ensure quick followu2011up and exceptional care + Schedule service technicians and assist with daily route coordination + Assist walku2011in customers onsite and provide immediate support + Learn product knowledge to confidently answer customer questions + Complete daily task lists and contribute ideas for improving processes + Maintain strong, positive relationships with customers and internal teams u2b50 Top Skills Weu2019re Looking For + Outstanding customer service skills and a friendly, personable approach + Strong verbal and written communication + Basic computer proficiency (Outlook 365, Word, Excel) + Ability to learn systems, processes, and product details + High school diploma or GED + 1 year of work experience (customer service or call center preferred) u2b50 Why Youu2019ll Love Working Here We are a familyu2011owned business with a supportive, collaborative, and growthu2011focused culture. Youu2019ll be surrounded by a team that values positive energy, teamwork, and doing whatu2019s right for our customers. Culture, Growth & Perks + Frequent 1:1 meetings with your manager to support training and development + Tools, coaching, and mentorship to help you succeed + Annual Summer Picnic with weekly prizes & a $5,000 grand prize + Opportunities to join committees like our Fun Committee and Wellu2011Being Committee + A work environment that values kindness, accountability, and curiosity u2b50 Work Environment + Business casual dress (jeans allowed after Day 1; no hoodies, sneakers, or revealing clothing) + Friendly, familyu2011oriented atmosphere with an outgoing, engaging team + Inu2011office role with ample support and handsu2011on collaboration u2b50 Join Us If youu2019re enthusiastic, motivated, and ready to grow with a company that truly invests in its people, weu2019d love to meet you. Apply today and start building a rewarding career with a team that feels like family. Job Type & Location This is a Permanent position based out of Madison, WI. Pay and Benefits The pay range for this position is $41600.00 - $43680.00/yr. An amazing benefits package so you can rest assured your needs are taken care of. (Ask for PDF) Paid time off so you can have time to relax and experience a healthy work-life balance. Monday to Friday schedule with regular hours. Workplace Type This is a fully onsite position in Madison,WI. Application Deadline This position is anticipated to close on Feb 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-02-09