CityTime Helpdesk Coordinator

Job Description ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES Major Responsibilities - Under general direction of the Supervisor of CityTime Help Desk, with latitude for independent initiative and judgment, provide operational and technical support for the CityTime System used to process payroll for over 5,000 full-time employees and 3,000 seasonal employees. - Set-up and manage CityTime Agency organizational structures and roles. - Create and maintain schedules and user access profiles. - Provide training and technical assistance to Agency users on CityTime issues. - Visit various Agency sites to troubleshoot hand scanner/Data Collection Device (DCD) issues. - Work with Parks Information Technology & Telecommunications Division and the Financial Information Services Agency (FISA) to fix DCD outage issues and replace or install new DCD units. - Perform audits of the CityTime system to ensure that city and Agency rules are being adhered to. - Create and run CityTime reports. How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 769128. All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications. Current Employees please include your ERN on your cover letter and resume. Work Location: Arsenal West, Manhattan NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request. nyc.gov/parks MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW. For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov) COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to

Created: 2026-02-09