Director, Claims - Civil HQ

Reference #: 19079Division:HeadquartersProject Location(s):New York, NY 10001 USAMinimum Years Experience:10Travel Involved:Job Type:RegularJob Classification:ExperiencedEducation:Bachelors DegreeJob Family:Insurance and ClaimsCompensation:Salaried ExemptPosition can be performed from any US location.Position Description:Oversee,lead, and direct u00a0team of claims professionals and the expansiveportfolio of civil construction clients' large, highexposure, and complex claims including but not limited to generalliability, builders' risk, professional liability, pollution and workers'compensation claims.Essential Duties & KeyResponsibilities:Manage complex and high exposure insurable claims across all lines of business including but not limited to general liability, builders' risk, professional liability, pollution and workers' compensation claims, specific to civil construction.Provide direction of work, assign claims, and serve as regional escalation point for Insurance and Claims teamsLead investigation of high-risk claims, gather data, prepare claim submission, and identify potentially fraudulent claims.Analyze loss data and make recommendations for claim settlement and reserves to client leadership and key stakeholders.Oversee settlement of claims up to permitted settlement authority.Lead and strategize litigation oversight, strategy, and direction with clients' leadership and Legal department.Review legal strategy and documents produced for litigation and mediation statements.Attend trials, mediations, and arbitrations as required.Actively participate in and provide thorough and reliable guidance to claims and insurance teams for crisis response within assigned region and assigned clients.Participate in content development and facilitation for claims related training for stakeholders.Participate in and advise on clients' safety, environmental, operations, and/or legal meetings.Prepare Executive Summaries for complex and significant anize meetings with financial and project leaders to review claims on quarterly report.Lead claim review process with insurers. Ensure compliance of claim handling protocols, and assess and set reserves, and settlement authority range.Participate in domestic and international risk and/or claim related projects with cross-functional teams.Deliver timely performance feedback for team and execute and contribute to performance appraisals during annual performance cycle.Other activities, duties, and responsibilities as assigned.Qualifications:Bachelor's Degree from accredited program in Insurance, Risk Management, Finance, Business Administration, or related field of study; and with minimum of 10 years of experience in Insurance, Risk Management, or Claims with concentration on construction industry; or equivalent combination of education, training, and experienceChartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC), Associate in Risk Management (ARM), or similar insurance designation, desiredConstruction industry (civil is a plus) or related risk management experience, highly preferredExperience working with general liability, builders' risk, professional liability, pollution and workers' compensation claimsKnowledge of jurisdictional tort laws and regulations associated with assigned regionOSHA (Occupational Safety and Health Act) knowledge and experience desired; OSHA 30-hour certification, a plusSeasoned negotiation and influencing skillsStrong understanding ofcontracts and insurancedocumentsStrong process and critical thinking skills with sound judgement decision-makingAnalytical and adept at processing and breaking down data into actionable informationStrong organizationalmanagement skills,capable ofdirecting,managing, and developingremote teamsSelf-starter with strong project management skills and capable of managing concurrent compl x projects and tasks successfully to completionstrong interpersonal and teambuilding skills with ability to work across organizational levels, both internal and externalProfessional written and verbal communication, and effective presentation skillsProficient in computer skills, Microsoft Office suite of applications, and insurance-based risk management information systemsRegular travel: travel modes include air, train, vehicle, and international travel as neededPhysical Demands:The physical demands described here are representative ofthose that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonable accommodation may be made to enableindividuals with disabilities to perform the essential functions. Whileperforming the duties of this job, the employee is frequently required to sit,climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle orfeel objects, tools, or controls, and reach with hands, talk, and hear. The employeefrequently views a computer monitor and frequently uses a computer keyboard.Specific vision abilities required by this job include close vision, peripheralvision, depth perception, and the ability to adjust focus. Performanceof the required duties require physical ability to climb permanent andtemporary stairs, passenger use of construction personnel hoists, ability toclimb ladders and negotiate work areas under construction. The employee is regularly required to be mobile, and theemployee regularly travels both short and long distances via a variety ofconveyances. The employee must regularly lift and/or move up to 10 pounds andoccasionally lift and/or move up to 25 pounds.Work Environment:The work environment characteristicsdescribed here are representative of those an employee encounters whileperforming the essential functions of this job. Reasonable accommodation may bemade to enable individuals with disabilities to perform the essentialfunctions. The employee performs work on-site at construction work sites,office locations, and/or off-site venues. While performing the duties of thisjob, the employee regularly works in an office or remote setting. The noise inthe work environment is usually quiet to moderate in an office setting. Whileperforming the duties of this job, the employee may occasionally work atconstruction work sites where the employee is exposed to moving mechanicalparts, high precarious places, fumes, or airborne particles, outside weatherconditions, and risk of electrical shock. The noise in the construction workenvironment is usually moderate to loud. The employee is required to work incompliance with company safety policies, procedures, and applicable laws. The salary range for this position in NYC is estimated to be $166K-247K The salary range for this position in Chicago is estimated to be $140K-$209K The salary range for this position in Seattle is estimated to be u00a0$150K-$224K The salary range for this position in Denver is estimated to be $150K-$224K The salary range for this position in Washington DC is estimated to be $140K-$209K The salary range for this position in California is estimated to be $166K-247KActual compensation packages within that range are based on a wide array

Created: 2026-02-09