Senior Director, CMSU

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 150 Metro Park, Rochester, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 400982 Neuro-Ctr Health & Tech/CMSU Work Shift: UR - Day (United States of America) Range: UR URG 118 Compensation Range: $140,350.00 - $210,525.00 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ Responsibilities: To provide on-site leadership and management of the overall operations of the Clinical Materials Services Unit (CMSU), consisting of approximately 15 team members, with two Directors (Director, Operations and Director, Quality Assurance) and the clinical trials it supports in North America. This role will oversee teams and ensure maximum operational efficiency, resource utilization and overall regulatory and cGMP compliance with all applicable state and federal regulations, licensing requirements, and professional standards, including cGMP facility oversight, pertaining to secondary packaging, labeling, blinding, distribution and return services of clinical supplies (drugs and devices). ESSENTIAL FUNCTIONS + Oversee all aspects of CMSU day to day operations and on-site staff, including operations and quality assurance teams, project prioritization, resource allocation, and day-to-day operations efficiency. + Set and implement the overall direction of the CMSU in conjunction with the Research Associate Professor, its growth and diversification strategy, including prioritizing CMSU projects and resource allocation,management and administration of other operations (e.g., prepare analyses and reports, make recommendations for programs and policies, etc.) and business development and partnership with all internal and external partners. + Oversee and support facilitation of all facilities responsibilities managed by the Facilities Coordinator (dotted reporting relationship to Director Operations), including but not limited to manage relationship with landlord, facilitate and manage any matters related to the lease. Maintain all critical equipment, such as freezers/refrigerator/cold room, temperature controls via current enterprise software, generator, labeling software and printers in accordance with cGMP requirements. Ensure Pest control program is adequate and well documented and any facality repairs/upgrades are completed per cGMPs (e.g HVAC, roof leaks, loading dock, doors). Ensure overall security of thefacility. Drive key strategic initiatives, including: + Recruiting, developing, training, and retaining strong talent + Driving improvements in infrastructure, technologies, operating systems, and processes + Developing and executing strategic technology roadmap that enable efficient operations + Delivering transparency into operations u2013 e.g., self-serve reporting for client, timeline/resource dashboard to manage project timeline & optimize resource allocation + Management of the performance and productivity of CMSU Functional Directors and the functional groups (Clinical Supplies Operations Group; Quality Assurance Compliance Group). + The Clinical Supplies Operations Group is responsible for receipt of all incoming materials, inventorying, warehousing, packaging, labeling, distribution, accountability and returns destruction of all investigational drug/device supplies, including components, comparator products and supplements in compliance with cGMPs. + The Quality Assurance Compliance Group oversees all aspects of Good Clinical Practices, Good Manufacturing Practices and Good Laboratory Practices associated with CMSU to comply with Federal, State and ICH Regulations and other regulatory authorities as applicable. Management and development of CMSU Staff + Recruit, train, develop, and supervise + Recommends or approves action on appointments, promotion, salary or other related personnel issues. + Responsible for ongoing and yearly performance evaluations of direct reports. + Provides direction to individual staff members for staff development through personal instruction and scheduling participation in professional meetings, institutes, and seminars. + Oversee and help manage Director Operations production/client responsibilities and Director Quality Assurance for GMP, Compliance, and Regulatory requirements. + Budgets/Capital Expenditures: Annually, in conjunction with the CHET Financial Controller, and Research Associate Professor develop the CMSU operational budget and manage to it. Assure revenues to maintain financial viability. Responsible to ensure that the CMSUu2019s time and effort is accurately reported by project to the CHET financial controller for billing to each project. + Responsible for identifying opportunities for cost savings and revenue enhancements. + Additional projects and responsibilities: as needed including but not limited to serving as a key member of the CHeT leadership team to discuss operations and logistics and the integration of CMSU in CHeT operations Other duties as assigned. MINIMUM EDUCATION & EXPERIENCE + Masters degree required + 12 yearsu2019 experience in clinical research, biopharma drug development, and/or healthcare industry experiences or equivalent combination of education and experience required + 8 yearsu2019 proven leadership experience required. + At least 20+ years of experience in the industry strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES + Minimum of 8 years of proven, effective strategic planning; analytical problem solving and decision making; managerial and leadership skills and experience;orequivalentcombinationofexperience and education required + Ability and knowledge to discuss scientifically with biopharma R&D/Medical Directors/Clinicians/PIs, commercial/operationalexperienceswithbiopharma(s) with relationships/connections in the clinical research industry/associations are preferred + Excellentunderstandingofregulatoryrequirements (e.g.,GMP,GCP,HSPP,ICH)andAuditreadiness + Strong organizational, interpersonal, presentation and communicationskills,includingwrittencommunications + Strong acumen to understand and drive adoption of technologies,inparticularclinicaldatamanagement, data visualization, and statistics in clinical trials preferred + Abilitytomodelleadershipskillsofprofessionalism, positive attitude,teambuilding, good judgment and respect The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the Universityu2019s Mission to Learn, Discover, Heal, Create u2013 and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the worldu2019s leading research universities, Rochester has a long tradition of breaking boundariesu2014always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If youu2019re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever betteru2014Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Created: 2026-02-09