RN Case Manager - Critical Access

Employment Type: Full time Shift: Day Shift Description: MercyOne u2013 Rural Network Position Purpose: The Critical Access Acute Case Manager RN plays a vital role in strengthening care delivery across MercyOneu2019s critical access hospitals. This position champions consistent, highu2011value care management practices that improve patient outcomes, support safe and timely transitions, and optimize the use of clinical resources. Serving as a strategic partner to rural hospital leaders, this role promotes seamless care coordination, strengthens ruralu2013urban integration, and ensures alignment with MercyOne and Trinity Health quality, regulatory, and compliance standards. Through consultation, collaboration, and education, the Case Manager RN advances highu2011quality acute and swing bed care across the rural networku2014helping patients receive the right care, in the right place, at the right time. Essential Functions: + Integrates and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in dayu2011tou2011day practice and professional decisionu2011making. + Serves as a clinical and operational resource to rural hospitals, providing expertise in care management, utilization review, discharge planning, and complex care coordination. + Supports the implementation of strategic initiatives, standardized workflows, and evidenceu2011based practices to promote consistency and highu2011quality outcomes across the rural network. + Partners with rural site leadership to monitor key performance indicators , evaluate trends, and identify opportunities to improve patient care, throughput, and resource utilization. + Leads and supports process improvement efforts that enhance care coordination, patient flow, and timely transitions of care in critical access settings. + Ensures ongoing compliance with regulatory requirements, accreditation standards, and organizational care management policies across all rural facilities. + Acts as a liaison between rural sites, MercyOne leadership, urban hospitals, and community partners to strengthen communication and integrated care delivery. + Provides education, coaching, and skill development for rural care management teams to promote consistent practice and highu2011quality outcomes. + Collaborates with urban hospitals to optimize patient placement, facilitate effective transfers, and support appropriate levels of care throughout the system. + Promotes effective swing bed utilization , monitoring performance to support appropriate use of rural resources and overall system optimization. + Maintains a working knowledge of applicable federal, state, and local laws, Trinity Healthu2019s Organizational Integrity Program, and MercyOne policies to ensure ethical, compliant practice. + Performs additional duties as assigned to support organizational and departmental goals. Minimum Qualifications: + Bacheloru2019s degree in Nursing required ; Masteru2019s degree in Nursing or related field preferred. + Active Iowa Registered Nurse (RN) license required. + Five (5) or more years of leadership experience in care coordination or case management required; rural healthcare experience strongly preferred. + Demonstrated strength in project management, data analysis, problemu2011solving, and crossu2011functional collaboration. + Proficiency with electronic health record (EHR) systems and advanced working knowledge of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Access, SharePoint). + Comfortable operating within a shared leadership and collaborative environment. + Demonstrates integrity, professionalism, and a caring presence , with the ability to influence, inspire, and motivate others in alignment with Trinity Health and MercyOne values. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Created: 2026-03-07