Director of Practice Operations Client & Engagement ...
MSCCN - Albany, NY
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Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking a Director of Practice Operations - Client & Engagement Risk (C&ER) to join our Legal, Risk Management and Compliance (LRMC) organization.Responsibilities: Drive alignment with the RM-Tax and Client & Engagement Risk Organization's strategy and goals by translating complex priorities into actionable plans; help drive collaboration, performance, and communication across the Client & Engagement Risk C&ER, RMC Leadership Team and Functional leadership teams, streamlining team processes and ways of working to drive agility and effectiveness Lead large-scale organizational change by integrating disparate or legacy teams into a unified function, while spearheading enterprise-wide initiatives; represent the C&ER organization in cross-functional programs and forums, ensuring strategic alignment with broader objectives and influencing executive-level outcomes Partner with C&ER leadership and LRMC Operations to develop and refine the workforce and resource strategy, optimizing the onshore, offshore, and digital resources to meet client and engagement risk management demands Proactively anticipate the needs of the C&ER organization, streamline collaboration between departments, and maintain a keen focus on achieving strategic outcomes Serve as an early adopter and champion for AI by integrating generative AI tools into daily workflows to boost productivity while modeling a mindset of curiosity and continuous learning Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications: Minimum ten years of recent experience in supporting senior-level executives Bachelor's degree from an accredited college or university in human resources, business administration, or related field Proficiency in Microsoft Office Suite including Word, Excel, Teams and PowerPoint, including the ability to develop compelling presentations Exposure to and experience with senior leadership, and in-depth knowledge of functional service delivery and risk management Exhibited strong self-sufficiency, independence, and the capacity to perform tasks autonomously with limited supervision; capability to handle sensitive information, navigate conflicting priorities, and drive organizational change Excellent storytelling, facilitation, communication, interpersonal, organizational, strategic, analytical, and project management skills required Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) Minimum ten years of recent experience in supporting senior-level executives Bachelor's degree from an accredited college or university in human resources, business administration, or related field Proficiency in Microsoft Office Suite including Word, Excel, Teams and PowerPoint, including the ability to develop compelling presentations Exposure to and experience with senior leadership, and in-depth knowledge of functional service delivery and risk management Exhibited strong self-sufficienc ,
Created: 2026-02-09