Digital UX/UI Manager

Job Description Summary We are seeking a Digital UX/UI Manager to define, lead, and evolve a unified UX/UI strategy for internal digital products used across the organization. These include internal applications built on the Power Platform, solutions developed in Copilot Studio, Power BI dashboards, internal portals, and custom Generative AI products supporting our workforce. This role blends high-level strategic leadership with hands-on design execution. The Manager will establish and govern UX/UI frameworks, collaborate closely with our Branding team to align internal product experiences with corporate brand identity, and ensure consistency and usability across all internal digital tools. The position also serves as a UX/UI consultant for key initiatives and builds the mechanisms to measure user experience and adoption over time. Additionally, they will build and lead a team of UX/UI designers to support our internal digital product portfolio. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of healthu2122 is our Purpose, and itu2019s no small feat. It takes the imagination and passion of all of usu2014from design and engineering to the manufacturing and marketing of our billions of MedTech products per yearu2014to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which youu2019ll be supported to learn, grow and become your best self. Become a maker of possible with us. Job Overview: We are seeking a Digital UX/UI Manager to define, lead, and evolve a unified UX/UI strategy for internal digital products used across the organization. These include internal applications built on the Power Platform , solutions developed in Copilot Studio , Power BI dashboards , internal portals, and custom Generative AI products supporting our workforce. This role blends high-level strategic leadership with hands-on design execution. The Manager will establish and govern UX/UI frameworks, collaborate closely with our Branding team to align internal product experiences with corporate brand identity, and ensure consistency and usability across all internal digital tools. The position also serves as a UX/UI consultant for key initiatives and builds the mechanisms to measure user experience and adoption over time. Additionally, they will build and lead a team of UX/UI designers to support our internal digital product portfolio. Key Responsibilities: Strategic UX/UI Leadership for Internal Digital Products + Define and implement a comprehensive UX/UI strategy for internal applications and tools. + Develop and maintain scalable UX/UI frameworks, design standards, and design systems specifically optimized for internal digital environments across Power Platform, Power BI, Copilot Studio, and internal AI solutions. + Collaborate with Branding and Communications teams to ensure internal UX standards reflect and reinforce organizational brand guidelines. + Integrate brand-aligned UX principlesu2014typography, color palette, iconography, motion, interaction patternsu2014into internal digital product standards. + Act as the steward for UX/UI governance to ensure consistency and quality across all internally developed tools. Hands-On Internal UX/UI Design & Consulting + Serve as a senior practitioner and consultant for internal digital initiatives, delivering wireframes, user flows, prototypes, and user-centered UI designs. + Work closely with internal stakeholders, product owners, and engineering teams to translate internal business requirements into intuitive internal-facing digital experiences. + Ensure accessibility, usability, and consistency across internal applications, dashboards, and AI-driven products. User Experience Measurement & Continuous Improvement + Define UX metrics appropriate for internal digital products (employee adoption, task completion, satisfaction scores, workflow efficiency, etc.). + Build monitoring and feedback mechanismsu2014dashboards, surveys, usage analyticsu2014to track UX performance over time across internal platforms. + Lead the design and execution of A/B tests, multivariate tests, and controlled UX experiments to inform design and product decisions. + Analyze insights and recommend improvements that enhance the employee experience and increase internal tool adoption. Team & People Management + Lead, mentor, and grow a team of UX/UI designers focused entirely on internal product experiences. + Foster a culture of design excellence, collaboration, and innovation within the internal digital product ecosystem. Minimum Required + Bacheloru2019s or Masteru2019s degree in Design, HCI, Interaction Design , or a related technology field. + 4+ years of UX/UI design experience + Strong experience designing for internal enterprise systems , low-code platforms (Power Apps), BI/data visualization tools (Power BI), and AI-enabled interfaces. + Proven ability to create UX frameworks and internal UX/UI standards + Portfolio demonstrating both strategic design system leadership and hands-on UX/UI execution (Figma experience). + Excellent communication, stakeholder alignment, and cross-functional leadership skills. Preferred Experience + Experience with internal employeeu2011facing systems, workflow automation, and digital transformation environments. + Familiarity with conversational UX, AI-driven user flows, and enterprise AI interaction design principles. + Deep knowledge of accessibility standards and inclusive design for workplace tools. Pay Transparency Statement: At BD, we are committed to supporting our associatesu2019 well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role: u00b7 Annual Bonus u00b7 Potential Discretionary LTI Bonus Health and Well-being Benefits u00b7 Medical coverage u00b7 Health Savings Accounts u00b7 Flexible Spending Accounts u00b7 Dental coverage u00b7 Vision coverage u00b7 Hospital Care Insurance u00b7 Critical Illness Insurance u00b7 Accidental Injury Insurance u00b7 Life and AD&D insurance u00b7 Short-term disability coverage u00b7 Long-term disability insurance u00b7 Long-term care with life insurance Other Well-being Resources u00b7 Anxiety management program u00b7 Wellness incentives u00b7 Sleep improvement program u00b7 Diabetes management program u00b7 Virtual physical therapy u00b7 Emotional/mental health support programs u00b7 Weight management programs u00b7 Gastrointestinal health program u00b7 Substance use management program u00b7 Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit Retirement and Financial Well-being u00b7 BD 401(k) Plan u00b7 BD Deferred Compensation and Restoration Plan u00b7 529 College Savings Plan u00b7 Financial counseling u00b7 Baxter Credit Union (BCU) u00b7 Daily Pay u00b7 College financial aid and application guidance Life Balance Programs u00b7 Paid time off (PTO), including all required State leaves u00b7 Educational assistance/tuition reimbursement u00b7 MetLife Legal Plan u00b7 Group auto and home insurance u00b7 Pet insurance u00b7 Commuter benefits u00b7 Discounts on products and services u00b7 Academic Achievement Scholarship u00b7 Service Recognition Awards u00b7 Employer matching donation u00b7 Workplace accommodations Other Life Balance Programs u00b7 Adoption assistance u00b7 Backup day care and eldercare u00b7 Support for neurodivergent adults, children, and caregivers u00b7 Caregiving assistance for elderly and special needs individuals u00b7 Employee Assistance Program (EAP) u00b7 Paid Parental Leave u00b7 Support for fertility, birthing, postpartum, and age-related hormonal changes Leave Programs u00b7 Bereavement leaves u00b7 Military leave u00b7 Personal leave u00b7 Family and Medical Leave (FML) u00b7 Jury and Witness Duty Leave At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Companyu2019s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BDu2019s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. Itu2019s also a place where we help each other be great, we do whatu2019s right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, youu2019ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Design, Digital Transformation Initiatives, Digital User Experience, Figma, UI/UX Design, User Experience (UX), User Experience (UX) Research, User Experience (UX) Testing, User Interfaces (UI), UX Methodologies Optional Skills . Primary Work Location USA CA - San Diego Bldg A&B Additional Locations USA NJ - Franklin Lakes Work Shift At BD, we are strongly committed to investing in our associatesu2014their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (. Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associatesu2019 progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles. Salary Range Information $109,700.00 - $180,800.00 USD Annual Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Created: 2026-02-09