Medical Record Technician (2112) u2013 Department of ...

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.u00a0 + Application Opening:November 26, 2025 + Application Deadline: Continuous + Salary: $86,840 to $105,612 annually ( + Appointment Type:u00a0Permanent Civil Service ( + Recruitment ID:CCT-2112-H00188 San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by ouru00a0City'su00a0commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees playu00a0an important roleu00a0not only in making ouru00a0Cityu00a0what it is today, but also in shaping the future of San Francisco.u00a0 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the Cityu2019s only complete system of care and has locations throughout theu00a0City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Servicesu00a0operatesu00a0in conjunction with SFHN andu00a0providesu00a0a range of mental health and substance use treatment services.u00a0 u00a0 1. u2705Startu00a0with theu00a0Requiredu00a0Exam (:u00a0 2. Then,submit anonline application. u00a0 Under general supervision, 2112 Medical Records Technician assists in analyzing, coding, and compiling all medical records on patients treated at City and County medical facilities; may assist the medical staff in the selection of cases for specific research projects; supervises clerical staff assigned to the Medical Records Department. Examples of essential duties of this position include, but are not limited to: + Assists in training and mentoring of assigned clerical personnel; monitors and leads medical records clerks/ clerical personnel by medical records clerical needs, making periodic reviews of the quality and quantity of work performed; assists in workflow development; assists in developing production standards to meet departmental goals; conducts in-service training.u00a0u00a0u00a0u00a0u00a0u00a0 + Serves as a liaison with medical health care providers, managers, and requestors by communicating medical records information in a timely manner; providing orientation and/or responses to medical record functions, procedures, and responsibilities; attending meetings as needed; resolving problems as encountered and promoting understanding and cooperation with medical record users. + Analyzes medical record deficiencies in accordance with Information Management Standards mandated by JCAHO/Title 22 by scanning the records for appropriate signatures, medical entries, inclusion of proper forms and reports, and special audit requests to ensure a complete and concise legal document, timely assignment, and tracking of physician documentation deficiencies. + Manages complex eFaxes workflow. + Codes diseases and medical operations using an encoder and required EHR by using ICD-10-CM, ICD-10-PCS, and CPT as required by the Center for MediCare and MediCaid Services, American Medical Association, State of California, the Joint Commission on the Accreditation of Hospitals Organization, and Title 22 Standards in order to provide information for billing, data, research and retrieval of patientsu2019 records by diagnosis and procedures performed. + Processes medical records of patients by assembling, analyzing, coding, and checking for compliance with established policy on nomenclature and procedures; files charts and assists in the revision of files. + Abstracts information from medical records for statistical indexing and for the preparation of summary reports to official agencies requesting medical information on patients. + Assists medical staff in compiling data for research projects. + When required, prepares hospital records to be taken to court and assumes responsibility for the return of such records to their proper place. + Consults with doctors, nurses, and other personnel in order to issue complete, up-to-date, and accurate medical records. + The 2112 Medical Records Technician may perform other duties as required/assigned. In addition to the general 2112 duties described above, the link below outline specific responsibilities for positions included in this recruitment. + The Office of Compliance and Privacy Affairs Compliance Auditor Job Description ( 1. Experience: One (1) year of experience, within the last five (5) years, performing one of the following duties: abstraction of medical information, coding, or release of medical information; AND 2. License and Certification: Possession of a valid Registered Health Information Technician (RHIT) certification Substitution: Possession of a valid Registered Health Information Administrator (RHIA) certification may substitute for the required experience and the RHIT certification. Special Conditions and Conditions of Employment associated with some 2112 Medical Records Technician positions: + Trauma Registrar: Possession and/or completion of the following certification/courses within 12 months of hire + AAAM AIS Course Certificate + Certificate from trauma registry course + ICD-10 Course Certificate dated within the past five years + Cancer Registrar: valid Certified Tumor Registrar (CTR) credential issued by the National Cancer Registrars Association (NCRA) within 12 months of hire One year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Verification of Education and Experience:u00a0 Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Reviewu00a0SF Careers Employment Applications (Applications and Minimum Qualifications) u00a0for considerations taken when reviewing applications.u00a0 Applicants mayu00a0be requiredu00a0tou00a0submitu00a0verification of qualifying education and experience at any point during the recruitment and selection process.u00a0If education or experience verification isu00a0required, information on how to verify education and experience requirements, including verifying foreign education credits or degree equivalency, can be found atu00a0 Note:u00a0Falsifying oneu2019s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.u00a0 After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following. Assessment Component Candidates must complete the linked Training and Experience (exam prior to applying. The Training and Experience (T&E) questionnaire is designed to measure the knowledge, skills, and abilities in job-related areas. Training and Experience(Weight: 100%):u00a0Candidates must achieve a passing score on the Training and Experience exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score. Candidates must achieve a passing score on the T&E examu00a0in order tou00a0continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.u00a0 Additionalu00a0selection processes may be conducted by the hiring department prior to making final hiring decisions.u00a0 Certification The certification rule for the eligible list resulting from this examination will be theRule of List. Eligible List/Score Report:u00a0 A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will beu00a0established, so applicants can view the ranks, finalu00a0scoresu00a0and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, uponu00a0request, onceu00a0the eligible list is exhausted or expired and referralsu00a0resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g.,u00a0as a result ofu00a0appeals), as directed by the Human Resources Director or the Civil Service Commission.u00a0 Candidate names will remain on the list for a maximum period ofu00a012 months. Candidates who are not selected and expire off the list may re-apply.u00a0 Terms of Announcement and Appeal Rights:u00a0 Applicants must be guided solely by the provisions of this announcement, including requirements, timeu00a0periods, and other particulars, except when superseded by federal,u00a0state, or local laws,u00a0rules, or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website atu00a0 The terms of this announcement may beu00a0appealedu00a0under Civil Service Rule 110.4. Such appeals must beu00a0submittedu00a0in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements,u00a0applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website atu00a0 Additionalu00a0informationu00a0regardingu00a0Employment with the City and County of San Francisco:u00a0u00a0 + Information About the Hiring Process ( + Conviction History + Employee Benefits Overviewu00a0 (u00a0 + Equal Employment Opportunity ( + Disaster Service Worker + ADA Accommodation ( + Veterans Preference + Seniority Credit in Promotional Exams + Right to Work (to Work) + Copies of Application Documents + Diversity Statement (more-,Diversity Statement,-The City and) Where to Applyu00a0 All job applications for the City and County of San Francisco must beu00a0submittedu00a0through our online portal. Please visitu00a0begin your application process.u00a0u00a0 Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account.u00a0 Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at theu00a0City Career Center at City Hall (, 1 Dr. Carlton B. Goodlett Place, Room 110.u00a0 Ensure your application information isu00a0accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.u00a0 Applicants will receive a confirmation email fromu00a0that their online application has been received in response to every announcement for which they file. Applicants shouldu00a0retainu00a0this confirmation email for their records.u00a0Failure to receive this email means that the online application was notu00a0submittedu00a0or received.u00a0u00a0 Your application will be active for the duration of the eligible periodu00a0listedu00a0above. You do not need to reapply during this period.u00a0 If you have any questions regarding this recruitment or application process, please contact the analyst,u00a0Hanz Pagao (she/her/hers) at u00a0or (628) 271-6839. We may use text messaging to communicate with you at the phone number provided in your application. The first message will ask you to opt in to text messaging. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Created: 2026-04-04