SVP Consumer Lending

This job was posted by : For moreinformation, please see: Federal Credit UnionSVP Consumer LendingUS-AR-Little RockJob ID: 2026-3567Type: Regular Full-Time# of Openings: 1Category: LendingLittle Rock HeadquartersOverview Working at Arkansas Federal Credit UnionGENERAL DESCRIPTION OF POSITIONThis position provides strategic and operational leadership for theCredit Unions consumer lending and sales functions, with fullaccountability for developing a high-performing team and optimizingconsumer credit performance. The role oversees Direct and IndirectConsumer Loan Underwriting, Consumer Loan Processing, Consumer Sales,and the Credit Card Portfolio, ensuring alignment with organizationalgoals, regulatory requirements, and risk management standards.The incumbent balances growth and profitability with sound credit riskpractices, directly influencing portfolio performance and the CreditUnions overall financial health. Through effective leadership, coaching,and strategic execution, this role drives revenue growth, operationalefficiency, and continuous improvement in lending products, processes,and policies.ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES1. Oversee Consumer Lending (Direct & Indirect Underwriting, Direct &Indirect Processing, Consumer Sales, and the Credit Card Portfolio) andmaximize profitability and efficiency in each business unit.2. Responsible for monitoring the day-to-day activity within ConsumerLoan Underwriting, Consumer Loan Processing, Consumer Sales, and theCredit Card Portfolio. Answers questions of policy and procedures. HasLoan exception authority. (Current portfolio is $1.4 billion).3. Ensures all facets of consumer loans are underwritten, processed,booked, and funded in a timely manner and within guidelines/procedureswith exceptions documented appropriately within established authority.4. Ensures loan underwriting and processing delivery channels areintegrated and operating at levels to exceed member expectations.Monitor instant decisioning and that it accurately reflects the risk vs.reward in the Credit Unions loan portfolio.5. Ensure that all loan documents are completed accurately and withinthe time frames established by management and as required by federalregulations.6. Responsible for ensuring UCC filings, as applicable to ConsumerLending, are being processed by personnel on time and accurately.7. Establish and maintain standards for response time for dealer callbacks, loan fundings, and bookings.8. Work with Payment Solutions and Mastercard to grow the Credit CardPortfolio, monitor loan quality, and address issues as needed whileassuring proper loan reviews are conducted for regulatory compliance.(Current portfolio is $51million). Demonstrate mastery of and performthe functions of a Loan Underwriter.9. Underwrite and process employee and Credit Union official'sconsumer loan applications. Underwrite and determine credit worthiness(Approve, Decline, Counter Offer) for member loan requests within givenauthority, as established by the Board of Directors.10. Remain current and adhere to Credit Union policies and proceduresas they pertain to security standards and Article 9 UCC laws' titlelaws as well as working knowledge of title registration for Arkansas andout of state.11. Responsible for analyzing and maintaining Consumer LoanUnderwriting and Processing policies, procedures, and to ensurecompliance with applicable regulat[](employment opportunity, including veterans and individuals withdisabilities.PI282066354

Created: 2026-02-09