Patient Access Representative I

Work Shift: Evening Shift Time Type: Full time Department: CC017116 Access Primary Care Clinic Summary: Responsible for the first impression of Arkansas Childrenu2019s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Salary: Most new hires start between $16.30-$20.30 per hour, depending on experience and qualifications. Additional Information: Responsible for the first impression of Arkansas Childrenu2019s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Required Education: No education requirements Recommended Education: High school diploma or GED or equivalent Required Work Experience: Entry Level - Experience not Required. Recommended Work Experience: Required Certifications: Recommended Certifications: Description 1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey. Arkansas Childrenu2019s ( is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Childrenu2019s is driven by four core valuesu2014safety, teamwork, compassion and excellenceu2014which inform every action. Arkansas Childrenu2019s Hospital has received Magnet Status ( from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report ( for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Childrenu2019s has met the unique needs of children. But weu2019re more than just a hospital treating sick kidsu2014our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Childrenu2019s Little Rock campus includes a 336-bed hospital with the stateu2019s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Childrenu2019s Northwest ( provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. _u201cArkansas Childrenu2019s is a place of hope and comfort for children and parents. When you are at childrenu2019s, you are part of an elite team united with a common goal of saving children and making their lives better.u201d_ Michael u2013 Business Operations Manager u201cArkansas Childrenu2019s Hospital is a prestigious institution that cares for children.u201d Linda u2013 Information Systems Analyst u201cWe are an organization of care, love, and hope while we champion children.u201d Angela u2013 Parking and Fleet Coordinator u201cCare, love, and hope for childrenu201d Kathy u2013 Administrative Assistant u201cWhen I think of my time here at Arkansas Childrenu2019s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of lifeu201d Nick u2013 Supply AssistantArkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Created: 2026-02-09