Digital Project Manager

We are Fresh. Together letu2019s build the future. With partners and clients, we practice strategy, design, development, and engineering to harness the power of technology and create what's next. Our cross-disciplinary approach blends human ingenuity and technology, empowering us to meet uncertainty with confidence. What got us to today wonu2019t get us to tomorrow, so we test our assumptions and always strive for growth. From the products we build to the partners we collaborate with, we believe people make the difference. u00a0And we do so as a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive. Why join Fresh? We are tech industry veterans in software, hardware, strategy, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems for people by leveraging robotics, machine learning, and computer vision, among other technologies, with an eye toward the end-to-end user experience. Our teams are agile, diverse, and driven. We believe that the best way to solve complicated, dynamic problems is collaboratively and respectfully. Most of all, we were built from the start as a modern, high-performance services partner that puts people -- from our employees to our partners to our clients to their customers, first. What will you be doing?u00a0 You will be joining the Digital Product Studio that is a multidisciplinary group of product designers, UX designers, visual alchemists, storytellers, web architects, application developers, AI pioneers, and leaders. We are dedicated to fostering a strong, collaborative team culture, and consistently find ways to outperform yesterday. Together, we work to understand our clientu2019s problems, in order to craft robust, elegant, purposeful, and innovative solutions.u00a0 The ideal candidate for this role is one who takes absolute passion and ownership over the work they do, contributing as a partner and collaborator with the project teams they manage. They are able to navigate ambiguity, recognize patterns, make analogies to drive clarity, are a natural problem solver, and can drive escalations through difficult conversations. In your role, you will consistently utilize your skill sets in order to achieve alignment and resolutions that result in meaningful outcomes for the client, team, and Fresh. Responsibilities:u00a0 + Ensure projects are successfully executed on time, on budget, and in scope while achieving quality by actively managing scope, schedule, resources, and risks and issues. + Ensure project goals, objectives and success criteria are clear with internal teams and clients + Develop and maintain comprehensive project documentation including status reports, meeting notes, and action items. + Proactively identify and communicate issues and risks and collaborate with team leads to determine solutions and recommendations; seek help from Studio leadership when necessary to resolve high-touch issues and risks. + Utilize effective escalation processes to ensure high-quality delivery, address concerns, remove obstacles, and provide transparent and productive communication. + Establish and manage project timelines and deliverables, pivoting plans when needed to meet changing requirements. + Foster strong relationships with internal teams to deliver to client expectations and maintain a high quality bar for our work. + Monitor project progress daily and provide weekly reports on project status (budget, variance, milestones/deliveries, issues/risks, decisions) to internal and external stakeholders. + Lead meetings with clients and internal teams while establishing and communicating clear agendas and facilitating conversations to achieve objectives and reach decisions; summarize and track action items. + Lead teams in following internal processes for delivery, enhance processes to generate project efficiencies and increase velocity when needed, and suggest overall changes to improve the quality of our delivery to clients. + Work with project teams and leaders to create estimates for projects, extensions, and change requests. + Draft scope content for SOWs and change requests. + Ensure resource forecasts are up-to-date for your projects on a weekly basis. + Review and approve project invoices. Qualifications: + 3-4 years of experience in project management of digital products and services (design/UX, developers, strategists) + Experience in a consulting company or agency, managing external clients + Proficiency in agile and waterfall methodologies + Ability to function independently and comfortable with ambiguity + Strong ability to lead conversations with clients and present information to effectively manage projectsu00a0 + Proactive and detail oriented with excellent organization and planning skills + Excellent verbal and written communication skills + Project Management certifications are a bonus but not required. Weu2019re big believers in empowering our team to do their best work by offering: + High integrity, values-driven Executive Leadership Team + Competitive salary and benefits plan + HSA / HRA Options to Medical Plans + Employee Insurance premiums paid by Fresh + Competitive time-off plans + Wellness program + 401K with partial matching + Training and development programs + Daily catered lunch + Partnerships with interesting and engaging clients who align with our values + Fun and collaborative work environment with a focus on growth For Washington-based roles, the base salary hiring range for this position is $100,000 to $125,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law.u00a0u00a0Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities. Fresh Consulting is an E-Verify participating company See Fresh in action Powered by JazzHR

Created: 2026-02-09