Account Manager

About Us Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trustu2014all around the world. Summary The Account Manager will act as liaison on specific account projects by coordinating work with all internal departments; facilitating information between design, detailing, estimating, production, client(s) and Account Director(s) and tracking production and deadlines to ensure continued progress of client workflow. Be responsible for all of the daily tactical activities, affording the Account Director(s) time to invest in building stronger relationships with existing clients and cultivating new clients. Applicants must have knowledge and experience in the tradeshow industry. This position will support our Account Management team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3 days per week. The ideal candidate will be based out of any of the following locations: + Philadelphia, PA + Fort Wayne, IN + Grand Prairie, TX Essential Duties & Responsibilities u2022 Interact and communicate directly with client. u2022 Maintain and update all internal processes, schedules and communications. u2022 Schedule and manage account, design and production meetings (Account Director to participate depending on size and magnitude of project). u2022 Direct/manage show service requirements with Client Services Dept. u2022 Manage and process client estimates and invoicing. u2022 Project management of all small projects per the direction of the Account Director. u2022 Prepare all written correspondence as directed by the Account Director. u2022 Management of Graphic needs, approvals and tracking. u2022 Some travel required for on-site support including supervision of installtion/dismantle and third-party vendors and meeting all client needs. u2022 Subscribe to the company's Mission Vision Values statement. u2022 Participate as a team player in providing overall value to the company. u2022 Other duties as assigned. Education & Experience u2022 Bacheloru2019s degree preferred, High School Diploma or Equivalent with relevant work experience required u2022 A minimum of two years of account management experience in the tradeshow or related industry. u2022 Proficient in Microsoft Office and Google Docs. u2022 Ability to anticipate problems, pro-actively determine solutions. u2022 Ability to communicate clearly and professionally (verbal & written). u2022 Ability to work flexible hours under extreme pressure and deadlines. u2022 Ability to manage several projects at one time and changing priorities. u2022 Ability to assume responsibility for completion of projects in the absence of direct supervision. Preferred Skills: u2022 Ability to operate within a fast-paced environment. u2022 Excellent written, verbal and interpersonal communication skills. Travel Requirements Travel up to 25% What We Offer Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions. + Medical, Dental, Vision Insurance + Tuition Reimbursement + Paid Parental Leave + Life, Accident and Disability + Retirement with Company Match + Paid Time Off Diversity Commitment At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws. #LI-Hybrid

Created: 2026-02-09