Hotel Loss Prevention Officer - Overnight

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Loss Prevention/Security Dispatcher plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast paced position with contact customer interaction that requiresorganization and excellent communication skills. The ideal candidate will be able to work the overnight shift, with flexibly to work weekdays, weekends, and holidays.Responsibilities may include but are not limited to:Supervising and dispatching the Bellstand function of the hotelDispatching calls and answering phonesConduct foot patrols throughout the propertyReviewing camera footageMonitoring the employee entrance, signing out guest passes to vendors, and conducting bag checks.Responding to medical emergencies on the premisesAssist customers, guests, and colleagueswith any security related issues or questionsPerform all duties as assigned by the Security Supervisor/DirectorSome of our amazing benefits plimentary & Discounted Hyatt Hotel Rooms anywhere in the worldPaid Time Off (PTO)401(k) MatchMedical, Dental, Vision Insurance after 30 daysFree Annual VIA Bus Pass/Discounted ParkingFree Meals Provided in Employee CafeteriaOpportunities for Career GrowthHyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.QualificationsA true desire to satisfy the needs of others in a fast paced environment.Refined verbal and written communication skills.Ability to stand for long periods of time and walk moderate distances.The ideal candidate will be able to work overnight shifts from 11pm - 7:30am on weekdays, weekends, and holidaysProficient in basic computer skills.Previous security experience and customer service experience preferred.Qualifications A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills. Ability to stand for long periods of time and walk moderate distances. The ideal candidate will be able to work overnight shifts from 11pm - 7:30am on weekdays, weekends, and holidays Proficient in basic computer skills. Previous security experience and customer service experience preferred. HYATT REGENCY SAN ANTONIO San Antonio Texas

Created: 2026-02-10