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Director of Dining Services - Pipeline Potential New ...

FISD - Baltimore County, MD

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Job Description

FISDSalary:$80000 - $90000 / yearOther Forms of Compensation: N/AFlik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice - we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what’s right, every time. We are Nourishing a Brighter Future. Job SummaryThe Director of Dining Services is responsible for leading all aspects of dining operations at a private or independent K-12 school, ensuring outstanding service, exceptional food quality, and strong client satisfaction. This role oversees daily operations, financial performance, team leadership, and partnership building with school administrators and community members.The ideal candidate is a strategic and hands‑on leader with deep experience in institutional or contract dining, a passion for food service excellence, strong financial acumen, and a commitment to creating a welcoming dining environment for students, faculty, and guests.Key Responsibilities: Provide leadership and direction for all food service operations, including student dining, catering, and special events.Build and maintain strong relationships with clients, school administrators, students, and guests to ensure exceptional service and satisfaction.Collaborate with the Executive Chef and culinary team to design and implement seasonal menus and innovative culinary programs.Lead all financial aspects of the account, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end closing.Ensure compliance with all food safety, sanitation, allergen, and regulatory protocols; champion a strong culture of safety for associates and guests.Conduct daily pre‑service meetings to align the team on expectations, service standards, and operational updates.Lead recruitment, onboarding, scheduling, training, and performance management for dining associates.Conduct mid‑year and annual performance reviews; provide mentorship, coaching, and professional development opportunities.Drive participation and engagement through marketing, menu innovation, promotional events, and catering showcases.Ensure high standards of service, cleanliness, and presentation across all dining venues.Uphold contract requirements, performance metrics, and service‑level agreements (SLAs) as outlined in the client contract.Preferred Qualifications: Minimum 5 years of progressive food service management experience, with at least 5 years in institutional or contract dining.Demonstrated experience managing teams of 15+ employees.K-12, college, or independent school dining experience strongly preferred.Bachelor’s degree in Hospitality Management, Business Administration, or related field (or equivalent experience).ServSafe Manager certification.Strong financial management skills, including budgeting, forecasting, cost control, and inventory management.Strong background in catering, special events, and high‑volume food production.Knowledge of health department regulations, USDA requirements, and OSHA safety protocols.Contract management experience, including understanding of performance metrics, SLAs, and contractual obligations.Proven ability to lead and develop teams, meet deadlines, and drive critical initiatives.Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams).Excellent interpersonal, organizational, and communication skills.Passion for continuous improvement, innovation, and delivering an outstanding dining experience.Apply to Flik today!Flik Independent School Dining is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.Applications are accepted on an ongoing basis.Flik Independent School Dinning maintains a drug-free workplace.Associates at Flik Independent School Dining are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid Parental LeavePersonal LeaveAssociates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.Req ID:1499677FISDSTEPHANIE FREER[[req_classification]]

Created: 2026-02-11

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