Senior Software Development Engineer, AI

How you'll help us Keep Climbing (overview & key responsibilities) Join Delta IT as we leverage AI within technology tounlock powerful customer experiences and continuously refine airline operations.Delta IT is on a journey of transformation. We are changing the way we dobusiness from top to bottom. As thought-leaders within Delta, we createmeaningful and innovative solutions and are looking for team members to help usrealize our vision. As a Sr. AI Software Engineer , you will workon initiatives across the entire business; initiatives range from our complexglobal operation to the digital customer experience. We're looking for someonewho is passionate about developing solutions for real-world, large-scaleproblems using Artificial Intelligence techniques including Generative AI, deeplearning, machine learning, reinforecement learning, and CNNs. What would you do? + Grow Deltau2019s useof AI within customer and employee facing experiences + Partner withcross functional business and technology teams to understand business landscapeand drive AI opportunities. + Provide technicalthought-leadership and direction for AI solutions across a wide rangeof centralized and distributed environments across the Delta landscape. + Partner withArchitecture, Foundations, and Security teams to pave the way for Deltaleverage industrialized design patterns + Help to define,design and capture data required for measurement of each solution + Collaboratefrequently to share ideas and gain perspective. Communicates criticalinformation in a clear and timely manner. Listens to others. Seeksclarification and confirms shared understanding when communicating. + Delivering withQuality and Speed + Collaborate withbusiness and product owners, understanding the product and business domain toengineer solutions that create a competitive advantage + Work within ateam of engineers and cross-divisionally to design and build ArtificialIntelligence into technical solutions at scale + Contribute to thestrategy around which frameworks and technologies are leveraged with eachsolution, and partner with the foundations teams to approve new design patterns + Look upstream anddownstream to see around corners and anticipate future consequences forimmediate technical choices + Document andcommunicate solutions with effective documentation, flowcharts, layouts,diagrams, charts, code comments and clear code + Design, Develop,Monitor, and scale AI components, APIs, and loosely coupled applications andintegrate these with highly available channels and systems + Incorporatesecurity standards, test-driven development, and pipeline deployment automationto achieve robust reliability and scale + Mentor juniorteam-mates to define and implement detailed measurement data, errorlogging/tracking for all products within our domain + Initiate and leadcode reviews and continuous improvement efforts + Analysis andimplementation of Performance/Stability/Reliability initiatives + Monitors metrics,problems, trends, and costs, in order to determine solutions, required processchanges, etc. that will make the function more efficient + Plan, create, andexecute automated test cases and load/performance testing + Operate withAgile and Cloud Target squads within two-week sprints + Own and supportwhat you build + Production issuetriage, management, and prevention with a focus on continuous improvement + Develop an AIfirst mindset and help democratize AI for Delta What you need to succeed (minimum qualifications) + 5+ years of work experience in Software Engineering + 3+ years of work/educational experience in Artificial Intelligence/Machine Learning + Experience with Agile Software Development Lifecycles and DevOps/DevSecOps + Experience with one or more general purpose programming languages including but not limited to: Python, R, Scala, Spark + Expertise with GenAI technology stack, including frameworks for prompt engineering, guardrails for GenAI applications, and LLM fine-tuning + Development experience on AWS, AWS Sagemaker, AWS Gen AI stack including Bedrock, Guardrails and observability & monitoring required + Experience with Agentic AI platforms and frameworks, MCP and A2A protocols + Experience working with VectorDBs and other data infrastructure required to efficiently support Generative AI training pipelines and production applications + Experience with one or more of the following: Natural Language Processing, sentiment analysis, classification, pattern recognition. + Development experience with AI frameworks such as TensorFlow, Microsoft CNTK, scikit, Keras. + Experience with production-grade development, integration and support + Experience and familiarity presenting to technical and business audiences + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) This job might be for you if you are: + A doer by default: You are self-motivated andtake pride in building great experiences for users, whether they are employeesor customers. You are resourceful in finding the data and tools you need to getthe job done and have a bias for action. + You enjoy working with people and can putyourself in other people's shoes. You're not afraid to ask for help when youneed it or help teammates when they need a boost. + You believe in strong opinions, weakly held--you're not afraid to change your opinion in the face of new facts andacknowledge what you don't know. + Are intensely curious about finding a solutionto the pain-points of our passengers along the entire travel experience + Have a sense of ownership in everything youbuild, and drive for continuous improvement + Love travel and can deeply empathize with ourcustomers Benefits and Perks to Help You Keep Climbing Our culture isrooted in a shared dedication to living our values u2013 Care, Integrity,Resilience and Servant Leadership u2013 every day, in everything we do. At Delta,our people are our success. At the heart of what we offer is our focus onSharing Success with Delta employees. Exploring a career at Delta gives you achance to see the world while earning great compensation and benefits to helpyou keep climbing along the way: + Competitive salary,industry-leading proufb01t sharing program, and performance incentives + 401(k) with generouscompany contributions up to 9% + New hires areeligible for up to 2-weeks of vacation. This is earned for use in the followingvacation year (April 1 u2013 March 31) + In addition tovacation, new hires are eligible for up to 56 hours of paid personal timewithin a 12-month period + 10paid holidays per calendar year + Birthing parents areeligible for 12-weeks of paid maternity/parental leave + Non-birthing parentsare eligible for 2-weeks of paid parental leave + Comprehensive healthbeneufb01ts including medical, dental, vision, short/long term disability and lifeinsurance beneufb01ts + Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help with lovedones in all stages + Holistic Wellbeingprograms to support physical, emotional, social, and financial health,including access to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health + Domestic andInternational space-available flight privileges for employees and eligiblefamily members + Career developmentprograms to achieve your long-term career goals + World-widepartnerships to engage in community service and innovative goals created tofocus on sustainability and reducing our carbon footprint + Business ResourceGroups created to connect employees with common interests to promote inclusion,provide perspective and help implement strategies + Recognition rewardsand awards through the platform Unstoppable Together + Access to over 500discounts, specialty savings and voluntary benefits through Deltaperks such ascar and hotel rentals and auto, home, and pet insurance, legal services, andchildcareDelta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Deltau2019s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

Created: 2026-02-11