Director of Appraisal

Pay Range: $132,630.00 - $176,862.00 The Director of Appraisal is responsible for directing the oversight of the Banku2019s appraisal and evaluation process to ensure credibility, adequacy, accuracy and ethical consideration of all valuations. This role also ensures that superior customer service commitments to all customers are being met while also ensuring that all appraisal, evaluation, review and consulting assignments are completed in compliance with USPAP, FIRREA and Interagency Guidelines. Director of Appraisal will maintain a master list of approved appraisers and review qualifications and demonstrations of work for new third-party vendors. Position will monitor performance of all fee appraisers, including Appraisal Management Companies (AMCs) and approve both the inclusion and exclusion of external fee appraisers and AMCs, and negotiate pricing for all outsourced appraisal services. He/she will assist the Bank in identifying market trends and establish the Scope of Work for appraisal assignments. The position also requires oversight of the Banku2019s Environmental Assessment Policy and Procedures, and familiarity with American Society for Testing & Material (ASTM) Standards for the interpretation of Environmental Risk Assessments prepared by third party vendors. Position will also be responsible for departmental budgets and expenses, staffing, training, reviewing and counseling appraisal staff as necessary and be responsible for writing and maintaining appraisal policy, procedure and business practices, and provide interpretation and clarification in their understanding. Education and Experience: + Bachelors degree in Business Administration or Economics and/or equivalent experience preferred + MAI designation is required + General Real Estate Appraisal Certification is required within footprint of NBT Bank, NA with eligibility of reciprocal agreements within other states as required + Minimum 7 years of commercial appraisal experience with 2+ years of supervisory experience + Strong knowledge of Federal and State Banking Regulations related to real estate lending + Experience with YouConnect appraisal platform would be desirable Skills and Abilities: + Ability to train, mentor and develop appropriate staff. + Strong written and oral communication skills. + Strong interpersonal and analytical skills. + Knowledge of American Society for Testing & Material Standards for Environmental Risk Assessments and flood insurance regulations. + Complete understanding of Uniform Standards of Professional Appraisal Practices (USPAP) Unique Job Characteristics and Requirements: + Travel less than 25% + Driveru2019s License Required + Reliable transportation required Tasks Performed: + 55% Directs workflow to ensure independence of the persons ordering, performing and reviewing appraisals or evaluations is maintained, including persons responsible for the compliance function to be insulated from any influence by loan production staff. Directs appropriate selection and competence criteria procedures to evaluate and periodically monitor the ongoing performance and quality of work of vendors who complete appraisals or evaluations, including a rating system for evaluating performance of said vendors including AMCs. Negotiates pricing for all outsourced appraisal services. + 15% Researches, compiles, and analyzes information regarding appraisals, work methods and techniques to determine and establish the need for new programs, policies, procedures and guidelines; analyzes existing or proposed legislation to determine the impact on valuation and appraisal functions; develops and implements new or revised appraisal procedures and systems to ensure compliance with technical standards and legal requirements; assists the Appraisal Department Manager in the review of appraisals prepared by external appraisers for consistency, accuracy, and reliability. Establishes procedural standards, including criteria for accepting/rejecting appraisals that are consistent with Appraisal and Loan Policy. Prepares reports and makes recommendations to senior management regarding new or revised operational procedures or automated systems; writes department policies and procedures and updates manuals and other technical documents. + 15% Manages department personnel to include administrative support, review appraisers, and third-party vendor panel. Complete employee performance evaluations and provide continuous training and mentoring. + 5% Provides information on market trends of specific markets in support of general appraisals or specific loan applications to senior management, credit administration, and internal asset review committees and Bank examiners. Maintains the master list of approved appraisers and reviews qualifications and demonstrations of work for new appraisal firms. Approves both the inclusion and exclusion of external fee appraisers on the master list of approved appraisers. + 5% Reviews existing policies and procedures and makes recommended changes, as necessary, to ensure that the Bank maintains a safe and sound Appraisal and Evaluation Compliance Program that is commensurate with the risk of the Bank's overall real estate lending activities, including a system of adequate controls, verifications and tests to ensure that appraisals and evaluations provide credible results including market values. + 5% Other duties as assigned. Physical Requirements: + Communicate effectively with internal and/or external customers + Stationary 50% of time + Move about within or between locations + Bend, Twist, Crouch, Squat + Move Objects to Maximum 20 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community u2013 because your success drives our success. Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. Career Development Whether youu2019re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives u2013 ensuring you feel valued every step of the way. Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. Benefits for Full-Time Employees: + Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. + Parental Leave: Six weeks of paid leave at 100% of your salary. + Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. + Dental and Vision Coverage: Ensuring your overall health and well-being. + Flexible Spending Accounts: For healthcare and dependent care expenses. + Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. + Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. + Voluntary Benefits: Including hospital, accident, and critical illness coverage. + Retirement Plans:Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. + Adoption Assistance: Supporting your growing family. + Tuition Reimbursement: Invest in your education and career growth. + Employee Assistance Program (EAP): Access to support and resources. + Pet Insurance: For all your furry friends. + Financial and Banking Services: Various banking services benefits and financial planning assistance. Benefits for Part-Time Employees Working 20+ Hours/Week: + Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. + Dental and Vision Coverage: Ensuring your overall health and well-being. + Voluntary Benefits: Including hospital, accident, and critical illness coverage. + Generous Parental Leave: Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: + Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future + Paid Sick and Safe Leave: For your health and safety. + Employee Assistance Program (EAP): Access to support and resources. + Financial and Banking Services: Various banking services benefits and financial planning assistance. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time. NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees - like our Tuition Reimbursement Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company. + EEO is the law ( + EEO is the Law Poster Supplement + Pay Transparency Nondiscrimination Provision (English_formattedESQA508c.pdf) + Family Medical Leave Act (FMLA) Poster + Employee Polygraph Protection Act (EPPA) ( NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment. NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at . The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.

Created: 2026-02-11