Software Engineer - AI Ops

Software Engineer u2013 AI Ops Overview Seeking an AI Opsu2013focused Software Engineer to support monitoring, cost optimization, and operational analytics for AI and ML platforms in a cloud environment. Responsibilities + Monitor AI and ML systems including inference, embeddings, and API usage + Build dashboards to track performance, reliability, and cloud spend + Analyze logs and metrics to troubleshoot operational issues + Support cloud cost optimization using FinOps practices + Partner with engineering teams on operational improvements Required Qualifications + 2u20134 years in Ops, Analytics, or Technical Operations (AIOps, MLOps, DataOps, Platform Ops) + Understanding of AI and ML concepts including LLMs and vector databases + Experience with cloud cost tracking and optimization + Proficiency with dashboarding tools (Looker, Tableau, Grafana) + Working knowledge of GCP; AWS or Azure is a plus + Comfortable with SQL and basic Python + Experience with monitoring and observability tools + Bacheloru2019s degree in a technical field Preferred + Experience with managed LLM platforms + Familiarity with AI agents or RAG systems + Exposure to ML lifecycle operations or Responsible AI concepts Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, youu2019ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. Youu2019ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-Hybrid #LI- DT1

Created: 2026-02-11