Account Manager - Employee Benefits
MSCCN - Philadelphia, PA
Apply NowJob Description
Reference #: 33960At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at for providing customer service and overall service of assigned customers and/or policies, soliciting of new business on existing accounts and support of Producer-led new business efforts.ESSENTIAL DUTIES AND RESPONSIBILITIES u00a0Fosters and manages overall relationship with clients ensuring retention of mid market book of business and high satisfaction; u00a0Reviews client team's RFPs; u00a0Selects markets for solicitation; u00a0Analyzes market proposals for verification of benefits, premiums, and competitiveness; u00a0Reviews coverage contracts for accuracy of policy provisions; u00a0Meets with clients for pre-renewal strategy, proposal delivery and explanation; u00a0Conducts client open enrollment meetings and answers questions regarding benefit coverage; u00a0Negotiates with markets for benefits premium concessions; u00a0Ensures that client team handles client benefit inquiries and manages team to effectively service clients; resolves escalated service issues; u00a0Manages new carrier and plan implementations for book of business; u00a0Ensures team prepares claims experience and utilization reports and reviews for accuracy; u00a0Reacts, processes, and follows up on new business; u00a0Meets with clients as needed or directed by Producer; u00a0Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date; u00a0Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); u00a0Other duties as assigned.QUALIFICATIONSEDUCATION / EXPERIENCEAssociate's Degree or equivalent combination of education and experienceBachelor's Degree or equivalent combination of education and experienceSix (6) or more years related work experienceEncouraged to complete Career Path requirements as communicated by supervisorValid Insurance LicenseMust continue to meet Continuing Education requirements for license renewalSKILLSExcellent verbal and written communication skillsAbility to work within a team and to foster teamworkExcellent customer service skills, including telephone and listening skillsGood leadership, problem solving and time management skillsAbility to prioritize work for multiple projects and deadlinesProficient in Microsoft Office Suite#LI-AQ1#LI-REMOTEWe are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. u00a0We encourage you to explore what we have to offer.For immediate consideration for this position, please click on the
Created: 2026-02-11