FAE Variable Frequency Drives

Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we’ve been leading the way in high-efficiency power and thermal management solutions. Today, we’re driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings.Position Purpose: In this Field Application Engineering (FAE) role you will be responsible for the successful implementation of the product as well as understanding user needs and applications. The role will require a high level of technical expertise and commercial judgement to achieve desired business outcomes. You will be responsible for all technical aspects of the assigned product lines to support Product Management, Sales, and other functional groups to execute the strategy across Delta businesses, partners and customers. Creating strong working relationships with key stakeholders will be important to harnessing organizational impact beyond the assigned product technology and expanding beyond to the portfolio and solutions level. This role will be responsible for on-site support at customers, key accounts, and partners - success will rely on leveraging progressive project management methodologies and an expert-level mindset. The ideal candidate will be especially curious and carry an entrepreneurial spirit. Job Objectives (What and Why)Major Responsibilities/KPIsHow Will We Measure AccomplishmentsKA Support1. Technical support and project lead to named key accounts (including factory liaison)2. Pre-sales support & expanding product usage at target key accountsProduct Knowledge1. Deep understanding of the product and all its functions - become the GO-TO tech expert2. Verifying the Manual is correct compared to Function3. Testing new product introductions to verify they perform to specifications4. Supplying any issues/bugs/errors back to the R&D teamProduct Support & Training Services1. Pre-Sales application demonstration, design-in, test/POC, documentation2. Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance3. Support Sales team and Customers with product training. 4. Support Email, Web, and Phone call service requests 5. Attend tradeshows and support technical conversations with potential customers6. Assist Product Launch and defines areas of product improvement for next genDevelopment & Promotion1. Work with PM and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate2. Increase application know-how, developing application notes for product and architecture3. Develops Power Points for Sales team to use when promoting the product4. Application Champion for IA Solution Center Collaboration & success case harvesting5. Product Pack or Kit Development & TestKey Competencies/Behaviors/StrengthsCommercial understanding of the assigned product linesTechnical capability to understand the product and applicationsCommunicate ideas to a team and see the bigger picture of how your work will be used by others in the organizationTake responsibility, being comfortable with making decisions, and taking ownership of the roleStaying up to date with industry and business: marketing trends, customer demographics, technical advances, and competitionAble to create steps necessary to achieve realistic results-oriented goalsJob qualification guidelines:B.S.E. (EE or related) & 0-3 years experienceApplies education and experience to professional conceptsFollows policies/procedures to resolve routine issuesCommunication skills to resolve routine automation product technical support issues within company policies/proceduresSolves limited scope product related problems from detailed instructionsKnowledge and experience with Industrial grade brands in the selected product categoryHistorically demonstrated technical capacity with a hands-on background in designing, installing, programming or testing of selected product category,B.S.E. (EE or related) & 3+ years experienceFollows policies/procedures to resolve a variety of issuesExercises professional judgement to determine appropriate actionsSolves moderate scope problems from general instructionsExpanded level understanding of automation products (AC Drives, Servo Systems, PLCs, HMIs, Switches, Fieldbus, Process Controllers, Sensors, power supplies, robots, software/programming) through education and experienceKnowledge and experience in machine automation, factory automation, and process automation applications - related to selected product category such as: Labeling, Pick-N-Place, CNC Shape Cutting, Fans, Pumps, Machine Conveyance, Material Transfer, Lift, AGV, ASRS.B.S.E (EE or related) & 5+ years experience OR M.S. (EE or related) & 3+ years experienceConducts business professionally with a full understanding of area of specializationFollows policies/procedures to resolve a wide range of issuesSolves diverse and complex problems from minimal instructionsAble to analyze data and identify factors to select methods and techniques for obtaining solutionsB.S.E (EE or related) & 8+ years experience OR M.S. (EE or related) & 6+ years experience OR PhD (EE or related) & 3+ years experienceResolves wide ranging complex issues in creative and effective waysAnalyzes situation or data with an in-depth evaluation of variable factorsExercises judgement in selecting methods, techniques, and evaluation criteria for obtaining resultsInterprets internal/external business issues and recommends solutionsDefines methods and procedures on new assignmentsB.S.E (EE or related) & 12+ years experience OR M.S. (EE or related) & 8+ years experience OR PhD (EE or related) & 5+ years experienceContributes to the development of the functional strategyActs independently to develop methods and procedures on new or unique assignmentsUses broad expertise, unique knowledge, and skills to contribute to development of company objectives to achieve goalsWorks on significant and unique issues where an analysis of situation or data requires an evaluation of intangiblesExercises independent judgement in selecting methods, techniques, and evaluation criteria for obtaining resultsInterprets internal/external business issues and recommends solutionsAll LevelsApplies professional conceptsAbility to understand a customer needs and to probe for answers, and then determine a solution and advocate that solution to the customerEffective presentation skillsKnowledge of using Microsoft office - Power Point, Excel, and WordAble to travel out of state and country (20-50%- travel)Detailed and results oriented with a strong sense of initiative in tackling tasksAbility to manage multiple projects and activities at one timeStrong commitment to teamwork and the success of othersMandarin speaking ability a plus Develop and maintain relationshipsHighly motivated self-starter with time management skillsAbility to adapt to Delta’s unique and dynamic cultureTrustworthy and ethical#LI-AB1in fast fast-paced environmentLife at DeltaDelta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

Created: 2026-02-12