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Insurance Follow-Up Specialist

Robert Half - Springfield, MA

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Job Description

Description Our client in Springfield, MA is seeking an experienced Insurance Follow-Up Specialist for a contract position. This is an excellent opportunity to contribute your expertise with a respected organization, ensuring the timely and accurate management of insurance claims and reimbursement processes. Key Responsibilities: + Investigate and resolve unpaid or delayed insurance claims + Communicate effectively with insurance carriers to obtain status updates, claim resolutions, and clarification of denials + Review and analyze explanation of benefits (EOBs) and remittance advice to determine appropriate follow-up + Appeal denied claims in accordance with payer-specific guidelines + Document all interactions and claim actions in the billing system accurately + Collaborate with internal teams, such as billing and collections, to ensure coordinated efforts + Maintain up-to-date knowledge of insurance regulations and payer requirements Requirements + 2+ years of experience in insurance follow-up, medical billing, or revenue cycle management (healthcare setting preferred) + Strong understanding of insurance claims processes and terminology + Exceptional communication and problem-solving skills + Proficiency with medical billing systems and Microsoft Office Suite + Detail-oriented with strong organizational abilities + Ability to work independently and meet deadlines Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-02-12

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