Desktop Support Administrator

Description The IT Support Engineer plays an integral role in maintaining operations of our IT services and productivity of our end users. The IT Support Engineer will be actively involved in both daily operations as well as project related work. Daily operations will entail coordination and execution of technical support services for users of the company's IT systems including incident and request response and resolution. These activities include responding to user problems for both software and hardware applications, as well as performing installations, modifications and repairs on personal computers, peripheral devices, and software. Other daily activities include tracking hardware and software inventory and providing user training on the use of standard software. Project related work will entail a wide variety of activities including hardware and software migrations, deployment of new services. Specific Responsibilities: 1. Technical Support u2022 Respond and resolve to IT incidents and requests. u2022 Deploy and maintain software and hardware related components necessary to deliver IT services. 2. End User Training u2022 Deliver periodic trainings on user-relevant topics. 3. Software and Hardware Inventory u2022 Maintain an accurate inventory of end user hardware and software. u2022 Ship equipment as necessary. 4. System Administration u2022 Maintenance and utilization of MDM system. u2022 Configuration and maintenance of Active Directory policies and OUs. u2022 Re-image laptops using system image provided 5. Other duties as required or directed by leadership65,Teams,Azure,customer service Additional Skills & Qualifications Pharma exp. is a plus- some lab equipment, GxP knowledge etc. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Waltham, MA. Pay and Benefits The pay range for this position is $28.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waltham,MA. Application Deadline This position is anticipated to close on Feb 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-02-12