Field Service Technician I

About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact In this position, you’ll be accountable for:- Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping.- Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.- Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.- Showcasing strong customer communication and satisfaction skills.- Maintaining the performance of assigned machines.- Facilitating performance at a level which helps to achieve the branch/district’s overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.Do you meet these requirements?- Hold a High School diploma or equivalent experience required.- Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.- Ability to travel (valid driver's license and acceptable driving record necessary).- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).We are providing the anticipated rate for this role: $19.00 - $26.31 hourly.

Created: 2026-02-13