Bellperson

HourlyKessler Hospitality’sportfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties in Alabama, Colorado, Georgia, Florida, North Carolina or South Carolina, each hotel’s exquisite art, music, and cultural influences are deliberately approachable. Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. Kessler Hospitality was the founding member of the Marriott Autograph Collection, introduced with seven Autograph Collection branded hotels. Each property is a bold, original hotel carefully created with style and the individualist traveler in mind.Perched on the falls of the iconic Reedy River in the heart of Downtown Greenville, our AAA Four Diamond boutique lodge offers guests an intimate way to experience the area's natural wonders. Whether you're here for adventure or for the luxurious spa, our hotel in Greenville, SC, will restore and recharge your entire being. From the stunning views to our curated art collection, Grand Bohemian Lodgeenlivens the senses and instills wonder.Find floor-to-ceiling windows around every corner of our lodge, and earth-inspired details in everything from the chandeliers to the wine room. Make yourself comfortable with beautiful balconies and majestic accents. Relax at our outdoor bar and restaurant, Between the Trees, overlooking the Reedy River, or delight in Greenville’s natural beauty from our perfectly manicured event lawn. With an onsite spa, art gallery, fitness center, and hiking trails that meander the grounds, you will find yourself deeply connected to all this destination offers.The overall objective and purpose of the Bellperson position is to provide hospitable service to our guests to include a seamless arrival and departure experience. The incumbent is responsible for greeting guests, opening doors, transporting luggage, providing information about the hotel, responding to guest requests, and directing guests. They are to provide the highest level of service in support of the mission, core values, standards and goals established by the company.Load and unload luggage cartsOrganize and deliver luggage for tour groupsEscort guests to rooms and familiarize them with hotel servicesInspect guest’s room to ensure it is in order and that supplies are adequateExplain features of the room including operation of electronic devices and entertainmentCheck/store luggage for arrivals and departures with luggage tagsStore, track, and deliver packages as neededDeliver messages to meeting roomsDeliver flowers, laundry, packages and other amenities to guestroomsAssist with room changesMaintain current listing of local and area attractions, special events and activitiesMaintain list of local transportation guides, churches, sports arenas, etcAssist Houseperson with guest requestsEnsure lobby reader board is correctProvide information, maps and directions as requiredWhere applicable answer console to assist front desk agentsShow guestrooms and suites as needed and emphasize the hotel’s amenitiesPerform other duties as requested by managementAbility to perform all bell-related tasks and proficiently use job-related software, property management systems and office equipmentAbility to remain calm in various situations, use sound judgement and effectively solve problemsAbility to read and interpret documents such as safety rules and procedural manualsStrong written, verbal, and interpersonal skillsHigh school diploma or General Education degree - requiredMinimum of 6 months of relevant work experience in similar scope and title - requiredExperience within luxury brand/markets - requiredStudent or graduate of hotel management - preferredKnowledge of local area - preferredMust be comfortable working in a shared space, with constant noise, without the use of a private office, as well as working in inclement weather conditionsMust be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaborationSchedules may vary from week to week based on business demands in excess or less than 40 hours with or without noticeWhile performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stoop, bend, crouch, and stand up to 8 hours on a daily basisPush, pull, and lift up to 50 lbsWhile performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time

Created: 2026-03-07