VP/HR Business Partner, Retail Banking

Serve as a strategic Human Resources Business Partner (“HRBP”) to the retail business unit and will be responsible for aligning business objectives with employees and management. The HRBP will serve as a consultant to management on human resources related issues, will assess and anticipate HR-related needs and proactively communicate needs to the HR department and business line management. The HRBP will maintain an effective level of retail banking business literacy, the Bank’s strategic plans, culture and competition. This position carries our responsibility in the following functional areas: employee relations, workforce planning/talent acquisition, leadership development, employee coaching, onboarding, performance management, change management, policy enforcement, employment law compliance.The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.Effectively provides HR consultation and evaluation to retail branch staff and management. Examples include but are not limited to: Serving as primary HR contact for retail staff and management; provide coaching and guidance to managers on addressing employee related matters; collaborate with managers, employees and HR and Legal on handling complex employee related matters; act as liaison between the retail business and other HR functions; hold regular meetings with retail business leaders to determine best practices to support organizational direction; collaborate with talent acquisition on recruitment strategies and selection for internal and external candidates.Provides managers with performance and personnel management expertise. Examples include, but are not limited to: providing guidance on performance management; providing guidance on conflict/resolution and disciplinary actions; managing and resolving complex employee relations issues, and employee grievances to protect the organization, enhance employee experience and drive accountability; conduct thorough and objective investigations on workplace policy violations including ensuring proper documentation; evaluating potential issues or service needs and implementing strategic response; mediating difficult employee relations; resolving escalated conflicts among stakeholders; developing and coordinating HR relationship management objectives and resources, as necessary. Develops and maintains retail business line and product/service expertise. Examples include but are not limited to: Understanding of retail business lines and products/services as; understanding business line and products/services terminology; understanding roles and responsibilities within assigned business lines; maintaining general knowledge of local economic trends and competitive market; and maintaining knowledge of HR metrics and business metrics including Key Performance Indicators. Maintains working knowledge of critical HR legal and regulatory guidelines. Examples include, but not limited to: EEO, ADA, FMLA, State and Federal DOL regulations, LWD regulations, New Jersey and New York Employment Laws, etc. Support organizational restructures, culture transformation, and change initiatives, as necessary.Partner with retail business line senior management on compensation and annual merit and incentive planning and execution.High school diploma or equivalent required; associates degree preferred.Minimum 6 years of human resources or related experience, including coaching and employee relations in banking or financial services required.Ability to manage multiple business units in multiple locationsWorking knowledge of multiple human resources disciplines including employee relations, compensation practices, performance management, federal and state employment laws and guidance, business literacy. SHRM certification is preferred.MS Office proficiency required.Prior Human Resources Information Systems (“HRIS”) experienced preferred.Excellent written, verbal communication and consulting skills.Excellent conflict management skills. Ability to maintain confidentiality and handle sensitive information.Acute attention to detail.WORKING CONDITIONS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular attendance and punctuality are essential functions of every job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.Perform routine and typical tasks of an office such as typing, taking notes, reading/reviewing, computer work, filing, copying, answering phones, etc. that may require employee to view, stand, stoop, kneel, or crouch and lift. Position requires flexibility and willingness to occasionally travel to other locations/ branches for training and attending meetings.The successful candidate will be required to prove on the first day of work that they are legally authorized to work in the U.S. The Bank will not sponsor a candidate for a visa or for work authorization.The salary range for this role is $100,000 to $130,000

Created: 2026-02-13